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Alternatives to CommView

Compare CommView alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CommView in 2023. Compare features, ratings, user reviews, pricing, and more from CommView competitors and alternatives in order to make an informed decision for your business.

• 1

  

  CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.

  Starting Price:
  $45.00/month

• 2

  

  Spend more time where it actually matters.
  OneView® automates your Technology and Cloud Expense Management, providing you with full visibility and complete control of your entire technology environment. Predict costs and eliminate bill shock with your mobile, fixed-line, WAN and cloud usage, spend and performance.

  Starting Price:
  Contact Us

• 3

  

  Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview’s telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management.

• 4

  

  Effectively manage and reduce your telecommunications expenses with Sierra Gold by SAI. Sierra Gold is a call accounting management software that helps businesses optimize their voice, data and wireless usage and expenses. With Sierra Gold, businesses can save up to 10-20% a month, both in hard dollar cost savings and productivity improvements. Sierra Gold can be deployed as a SaaS solution or on-site.

  Starting Price:
  $300 per month

• 5

  

  Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) — that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and other technology expenses. The platform, Management of Things™, has been recognized by the AOTMP as the hottest new IT solution of 2021.
  Our SaaS solution – powered by our MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. Our solution helps TEM teams gain full visibility and control over their network operations and spend.
  The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise.
  Our MoT technology platform supports TEM needs and expands capabilities for the 21st Century into what we refer to as the Management of Things.

• 6

  

  Avoid costly oversights, improve staff productivity, and increase process efficiency by ensuring telecom expense management best practices with eXsight. MTS’ Technology Expense Management (TEM) eXsight offers businesses the ability to take control and get greater visibility of their voice, data, and wireless services usage, assets, and policies. eXsight covers procurement management, asset management, invoice management, and dispute management and recovery.

• 7

  

  Whether your enterprise needs help with one type of expense or all, TEM solutions provided by Calero are designed to provide clarity, control, compliance and cost savings. We leverage automation with our technology expense management platform to become an extension of your team.
  Gain Visibility. Leverage Automation. Reduce Costs.

• 8

  

  Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization.
• 9

  

  Call accounting and billing program PBX Call Tarifficator, manufactured by DCS Laboratory. PBX Call Tarifficator receives SMDR information from the mini-PBX after the end of the call, analyzes it, converts it into a database format, and saves it on disk. The program requires a connection to a mini-PBX (via a serial port or a local network). The program can calculate the cost of calls according to tariff tables depending on the direction and duration. Call bases can be viewed, various reports can be generated and printed, exported, etc. Today, Computer Telephony Integration (CTI) is one of the most important tools for improving business efficiency. DCS Laboratory offers a range of in-house developed CTI solutions that stand out on the telecommunications market in terms of price/quality ratio. One such solution is the PBX Call Tarifficator product family. Today, many firms and organizations use office PBXs.

• 10

  

  ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more. ProfitWatch includes multiple pricing tiers to allow users to run promotional rates for guests and encourage phone usage. Invoices can be pulled on demand, or generated automatically and sent to a printer, saved to a file, or emailed. Receive immediate notification via email, SMS, and screen pop-ups when an emergency call has been placed anywhere on the property.

• 11

  

  TeleMate.Net’s Predictive UC Analytics product transforms complex communication into actionable business intelligence with secure, role-based access controls to provide proven value across the entire organization. See faster time to resolution in quality of service issues. Drive operational efficiencies for both IT and other business stakeholders. Use a single platform for both UC&C service assurance and workplace analytics. Link communication events by any possible means, providing ‘super’ views and further visibility. Create role-based controls, allowing employees to access simple, interactive dashboards. Statistically model all session activity to deliver foresight into what to expect tomorrow, next week, or next month. Publish information anytime, at any frequency, and in any format to have what you need when you need it. Provide complete visibility into voice, video, contact center, and collaboration technologies with a single solution.

  Starting Price:
  $9,995 per user per year

• 12

  

  Teltrac

  Interpacific Data Management

  Teltrac G6, now in its 6th generation is the flagship call accounting software of Interpacific Data Management that was born with the desire to measure, record, and check costs of telephone usage in different ways that you can never imagine is pack with different features.
  • Carrier Bill Verification
  • Call Chargeback Module
  • Ad-Sync Active Directory
  • Real time Management Dashboard
  • More than 60 types of reports depending on your business
  • Latest security protocols
  As the regional leader in developing and supplying world-class Tele-Management and Operations Support Systems for the best-managed enterprises in Asia-Pacific, Interpac has become the preferred supplier across Asia.
• 13

  

  Genesis Call Accounting is a web & client-based, fully featured solution for businesses requiring Call Accounting & Tracking, complete call path reporting, Call Traffic reporting, Inventory management, Telecom Analytics, Company Directory, Fraud Detection and more. Genesis Call Accounting is available as both a managed hosted and an on-premises solution.
  Regardless if you run a small motel or administer a large organization with thousands of phones across numerous branch offices and whether you are allocating telephone charges, billing guests, clients or projects, monitoring telephone traffic, or tracing abuse and fraud, tracking sales and advertising activity, or being alerted to 911 calls, Genesis has just the right solution for you.
  Genesis has the Call Accounting solution for every size business, industry and application. Genesis ensures you get maximum performance for your telecom investment.

• 14

  

  WinCall

  TeleManagement Technologies

  Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.
• 15

  

  Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven’t had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.

  Starting Price:
  $415 per month

• 16

  

  Efficiently manage, report and analyze your UC&C platform and associated elements. It’s really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings, and improved business processes. With a near real-time snapshot view (updated every 60 seconds) of Unified Communication usage, the various dashboards show User Adoption, Employee Productivity, Call Quality, and Cost information. Enjoy the flexibility of a user experience the way you want it, and customize the position of dashboards and what information is displayed. Filters can be applied to ensure that only relevant information is displayed. Click-through reporting produces detailed reports directly from the dashboard user interface.
• 17

  

  Variphy is the preferred analytics and management platform for Cisco Collaboration.
  Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
  Discover what’s possible with Variphy:
  — Dashboards, UCCX Wallboards, & Widgets
  — CUCM CDR Reporting & Call Analytics
  — UCCX Reporting & Analytics
  — Cisco CUBE CDR Reporting
  — Variphy Cloud
  — Remote Phone Control, Macros, & Broadcast
  — Change Management & As-Built Reporting
  — DN & DID Inventory Management
  — Ninja Enhanced Consulting Services

• 18

  

  Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE provides in depth analysis of every session types specific to unified communications as well as traditional/VoIP PBXs, cellular activity and carrier data traffic. That’s what makes PhonEX ONE the perfect business intelligence tool for companies at any size for optimizing and monitoring their telephony communication networks.

• 19

  

  Get full visibility of your entire organization’s phone call metrics with interactive graphical web reports. Design your own live display boards with comprehensive call statistics for complete business intelligence. Every time a phone call is made to or from your organization, a tiny log containing information about the call is produced by your telephone system. Each log contains — at a minimum — the date and time each call started, its duration and the phone number it came from and to. Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them. The call logs of every phone system differ wildly in their format and method of collection, so interpreting them can be considered a science in itself. Happily, with our experience of over 250 different phone systems, our products hide this complexity. So whatever the size or shape of your phone system topology, your calls are presented in a universal, accessible way.

• 20

  

  Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments.

• 21

  

  Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

  Starting Price:
  $39 per month

• 22

  

  The ability to monitor and manage the cost of communications across a company is essential to obtaining the right balance between expenditure and the business benefits that come from today’s complex unified communications systems. Proteus, from Enghouse Interactive, is an advanced call accounting application, designed to provide small, medium and large corporations with detailed analysis of your communications systems. From cost management to network management and planning, Proteus helps identify cost savings and productivity improvements that help to maximize your investment in your communications systems. Designed for the medium to large corporate market, Proteus Enterprise is an advanced, scalable, call accounting application that provides a detailed analysis of all of your company’s communications.

• 23

  

  Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn’t it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change?
  Welcome to FluentStream! We’re committed to being the easiest business communication system to do business with.
  We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we’ll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we’re more than happy to do the heavy lifting so you don’t have to.
  It’s all part of being the easiest business to do business with.

  Starting Price:
  $20.00/month/user

• 24

  

  Predicatively dial your contacts and automatically leave voicemails, emails, and text messages — with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies — now you need to augment and centralize customer engagement for better operational efficiency.

  Starting Price:
  $99 per user per month

• 25

  

  ABS provides a low cost high performance Billing and CDR Processing System that rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs while also providing Network, Usage Threshold Alerts, Carrier, and Profit/Loss reports and generating LCR Routing Data along with Comparing Multiple Carrier Rates. The technology used for the ABS 100 is based upon Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows and Perl. The product was designed to be used by internal staff of the company and will perform most of its functionality and services automatically once configured. Used for comparing 2 or more Carriers Rates for rate analysis. These reports can also include actual traffic in the analysis to show which carrier mix would provide them the best benefit.

• 26

  

  Smart Invoice Pro is the perfect platform to enhance customer experience. In a world where enterprises are striving to retain customers, an invoice may seem like the most unlikely means to do so. That is until you adopt Smart Invoice Pro. With outstanding features, this platform delivers the feel-good factor to customers, leaving them longing for their next invoice. We consolidate multiple invoices to present end consumers with a clear and comprehensive bill for all services. Billing experience is elevated when customers receive a single bill with a flexible payment date. Not only does it help them plan their finances better, but fosters brand loyalty. One of the most pronounced issues faced by customers is bill misrepresentation. This brews mistrust and leads customers to competitors who present similar bills in a more customer friendly format. We ensure that bills are presented in the most simplified manner to promote transparency.

• 27

  

  Virtual IP PBX (Private Branch Exchange) or Phone System Appliance – CompletePBX is the heart of Xorcom hardware and software phone systems. Built on top of the solid Linux and Asterisk platforms, it’s built for stability and performance.
  CompletePBX was designed from the ground up to combine ease of use, advanced features and security at every level.
  Download free, fully functional CompletePBX 5 VM – evaluation virtual machine now!
  Check out our FREE online certification training course that will take you step by step through all the basics of CompletePBX system. Save a lot of time and effort by trying to go at it alone.
  Let us help you get there faster.

• 28

  

  LogicsWare EPIX system contains extensive products and modules that enrich the system with features and functionality for normal and business-critical needs. Multi-Database engines interface capability. Multi-Site collection via FTP, IP, Shared Databases (ODBC), RS232, and dial-up. Hierarchical email reporting module that automatically sends emails to both employees and their managers. Extensive reporting features for analytical and control purposes, with the ability to export these reports many standard formats (PDF, Excel, Word, and HTML). Active directory integration for employee data synchronization. IP phone utilities for major PBX vendors. Capable of storing a large number of CDR records (typically infinite) depending on the Database Engine and hard disk space. True Multi-Threading system that make use of new processors (Core 2 Duo, and Quad four), to achieve the highest performance.

• 29

  

  VXSuite is a complete UC Management Platform that helps you work with your customers to understand their communications ecosystem and deliver on the promise of Unified Communications. The VXSuite modules provide actionable business intelligence on how to define, design, integrate, optimize, manage, and monitor and support each customer’s unique configuration. Telarus partners will become heroes to their customers as they will now be enabled to quickly identify network issues and provide complete pictures of networks with their strengths and areas of needed improvement.
• 30

  

  Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.

  Starting Price:
  $375 one-time payment

• 31

  

  Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.

  Starting Price:
  $275 one-time payment

• 32

  

  Automatically track, record, and report exactly how much time is spent on your calls, and see the call origin and destination. Easily manage heavy volume calls, thus saving costs in bill back and locating fraud calls. Through real-time call tracking, you can quickly and accurately track your calls in real-time, and identify telecom expenses. It also provides easy-to-read call volume and trunk usage graphs that help you keep your telecom budget on track. Manage your telephone costs and increase your company’s productivity by eliminating the guesswork and being in control with the TeleFinity call accounting solution that keeps track of call numbers, call time,and a number of calls per employee. Automated reporting via email makes it possible for appropriate users to get system reports, decreasing demand on system administration.

• 33

  

  Tapit Enterprise is designed for large-scale, high call volume applications with various options for call record capacity, 50/100/200 million records. Tapit Plus is the ideal solution for medium to large sized businesses utilizing approximately 15 million records storage with scheduled arrive & restore features. At Trisys we’ve manufactured easy-to-use, long lasting, unified call monitoring systems for over two decades. In an effort to keep up with current technological advancements and the goal of client satisfaction in mind, we have taken the time to refine our software and equip it with many new properties designated to help users achieve their business needs with our solutions.
• 34

  

  NET Services utilizes ASP technology to provide service bureau functions for enabling chargeback and resale call accounting. ASP stands for Application Service Provider and it brings the traditional service bureau concept into the 21st century. It does that by delivering information with lightning speed and requiring only a standard browser for access. Why would anyone want to utilize a service bureau or ASP service today with computers being cheap and plentiful? The answer is to save money while enabling their organization to focus on core applications without abandoning peripheral needs. While hardware is cheap and some software is too, no system is cheap. All systems require the attention of skilled individuals to manage them. With NET Services we provide skilled individuals, with their cost distributed over numerous customers for a more cost-effective solution, and you enjoy the benefits of secure access to the information you want when you want it.

  Starting Price:
  $600 one-time payment

• 35

  

  For more than 20 years, Aradial Technologies has provided billing, policy control and AAA software to Internet service providers, both large and small. Smaller providers and High-end ISPs with millions of subscribers can easily integrate Aradial into their IT and Network infrastructures. Aradial offers products that open a whole new set of possibilities for ISPs, MNO/MVNO, Hotspots, WISP, LTE, FTTH, Mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs and Wireless LAN. More than 1000+ operators have purchased Aradial in 80 countries. Aradial Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM and PRM. Radius server for ISP, VOIP, DSL/PPPoE/ FTTH, MNO. An adaptation of the Convergent billing and AAA (Diameter & RADIUS) for LTE, LTE HSS, 3G Cellular/Mobile (3GPP, GSM and CDMA2000), PCRF, M2M Billing, etc.

• 36

  

  We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given.

• 37

  

  Shadow CMS Enterprise call accounting can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies and control telecom spend. Many organizations struggle with workforce management and productivity. Shadow All-In-One provides hundreds of real time and historical reports/dashboards which highlight service levels, call volume, departmental activity and call center metrics. Shadow can consolidate communication metrics from multiple IP/PBX/communication servers and collaboration applications in historical reports that can be studied for patterns, trends, KPIs and workforce management. The activity is diced and presented in custom dashboards, reports or trigger-specific actionable events. Shadow offers various modules that present tailored dashboards and metrics in real time environments such as call centers, health care and mission critical centers. Information can be presented on a desktop, wallboard or delivered to team.

  Starting Price:
  $1000 one-time payment

• 38

  

  Need to monitor your PBX call traffic? Manage your wireless bills or upgrade an outdated reporting application? Tired of your current CDR reporting provider’s high upgrade and support costs? With over 20 years of experience and 100’s of installations completed, our InCharge CDR and Wireless Reporting application is your answer. A long list of features and our expert North American service team, means we have you covered. Give us a call to discuss upgrades and new system purchases.
• 39

  

  At its very simplest a call accounting system stores information about telephone calls from phone systems for later analysis by a person or computer. A typical business or office telephone system with more than one telephone extension or handset is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). The PBX makes the connection between one or more telephone lines to the local telephone exchange and the telephone handsets in the office. PBX extensions are not limited to handsets used by people but may include other extensions for use by auto attendants, hunt groups, voice mail, fax machines or other devices.

  Starting Price:
  $8 per month

• 40

  

  Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.

• 41

  

  CallSource — Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people.

• 42

  

  Welcome to InfoDEN Pty Ltd , an Australian-based software developer specializing in Hospitality Interfaces and PABX call logger, telephone call accounting and billing software. At InfoDEN providing quality products is only the first step to fulfilling our clients’ requirements. Every product is also accompanied by a high standard of professional customer service in order to provide our clients with the complete solution they desire. Our product range currently includes the PABX Call Logger plus over 30 other Hospitality Interfaces. For more information about any InfoDEN products or services please contact our Sales Manager. We develop all of our Interfaces In-house and can therefore modify our standard PMS Hospitality Interfaces to provide additional custom features, as required. Depending on the complexity of the customisation a development fee may apply. However, in most cases we cover the cost of development.

• 43

  

  Developed by Hansen Software Corporation, CASH+ Call Accounting is a cutting-edge call accounting software solution that helps improve business productivity and increase revenue stream. Flexible and reliable, CASH+ Call Accounting features innovative and unparalleled tools for billing and reporting. The solution works best for the hospitality industry, sales organizations, long-term care facilities, and financial and insurance companies.

  Starting Price:
  $575.00/one-time/user

• 44

  

  Connections is a United States software company that was founded in 1986, and offers a software title called VXTracker. VXTracker offers training via live online. VXTracker is call accounting software, and includes features such as By-Extension reporting, call duration, call monitoring, call volume, caller identification, inbound reporting, and outbound reporting. With regards to system requirements, VXTracker is available as SaaS, Mac, and Windows software. VXTracker includes business hours support. Some alternative products to VXTracker include MAF ICIMS, CommView, and CompletePBX 5 IP PBX.

• 45

  

  Veroxos is an Enterprise Technology Expense Management solution that enables organizations to control, unify and comprehend their telecom & technology inventory. Manage your organization’s telecom and technology inventory in one place. Most telecom & cloud assets now operate under a usage-based charging model. Services such as Office 365, Salesforce, Azure, AWS and Google, all charge on a monthly basis. The complexity, risk of canceling an operational service, and the length of invoices, mean that many organizations simply pay each invoice without validation. However, this is a risky move. On average, 30% of of vendor bills are inaccurate so most companies are heavily overpaying by operating like this. The Technology Expense Management solution from Veroxos allows enterprises to manage all of their mobile, cloud and telecommunications services in one place. This enables our users to proactively reduce expenses, introduce new efficiencies, increase visibility, etc

  Starting Price:
  $25 per month

• 46

  

  CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.

• 47

  

  OfficeWatch XT is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization. Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis. Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation. OfficeWatch XT includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.

• 48

  

  Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs.

• 49

  

  WinBill

  TeleManagement Technologies

  WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution’s flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web. Core features include real-time call collection, toll fraud, real-time socket, network design, and more.

• 50

  

  Upland Cimpl is a cloud-based, multitenant telecom and IT expense management solution that enables organizations to better manage their Enterprise Digital Footprint™, which includes complex inventory, cost, and usage of IT, telecom, wireless, and cloud services. Cimpl’s software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. By freeing resources through automation, and streamlining the management of both assets and spending, organizations and their employees can measure, manage, and align consumption at scale.