Armoury crate asus не устанавливается на windows 11 - Доктор Windows

01-01-2022 02:04 PM

#1

ROG Member

Array

ARMOURYCRATE 5.0.11.0 Crashes on Windows 11

Hi everyone. I’ve bought a TUF gaming keyboard and a KERIS mouse.

I wanted to use Armoury Crate. But it crashes while it’s opening. I just see a splash screen then it closes.

I don’t use any foreign system language. I’m using the English language on my system.

I downloaded the latest version of the installer from Asus’s website.

I also used the Armoury uninstall tool to delete it and I re-install it again. It is still the same. So, I couldn’t change my DPI setting using the software.

What can I do to solve this problem?

01-01-2022 03:28 PM

ROG Guru: Green Belt

Array
Jimbo93 PC Specs

Jimbo93 PC Specs
Laptop (Model)	ABS Master Gaming PC
Motherboard	ASUS Prime B560M-A AC
Processor	INTEL i5 10400F
Memory (part number)	G.SKILL F4-3200C16D-16GVKB x 2
Graphics Card #1	ASUS DUAL-RTX3060TI-O8G-V2
Sound Card	RealTek HD
Monitor	SAMSUNG 40″ LCD
Storage #1	INTEL 660p NVMe SSD PEKNW512GB
CPU Cooler	THERMALTAKE UX100 ARGB
Case	TUF GAMING GT301
Power Supply	ASUS TUF GAMING BRONZE 650W
Keyboard	TUF GAMING K1
Mouse	TUF GAMING M3
Headset/Speakers	Cambridge Works PC
OS	Win 11 Pro 21H2 22000.652
Accessory #1	Windows Feature Experience Pack 1000.22000.652.0

Originally Posted by aligoren

Hi everyone. I’ve bought a TUF gaming keyboard and a KERIS mouse.

I wanted to use Armoury Crate. But it crashes while it’s opening. I just see a splash screen then it closes.

I don’t use any foreign system language. I’m using the English language on my system.

I downloaded the latest version of the installer from Asus’s website.

I also used the Armoury uninstall tool to delete it and I re-install it again. It is still the same. So, I couldn’t change my DPI setting using the software.

What can I do to solve this problem?

Can you post more info about your system. One of the frustrating things with Armoury Crate is that if this happens (a detection fails for some reason or the install fails) then it can be difficult to start over, services are installed but can’t start etc. I suggest you try the modified clean boot uninstall method. Then we need to figure out why the original install failed. My first guess is you need to install/reinstall some or all VC++ redistributables before trying again. Please see the Jimbo uninstall thread it covers this stuff in detail.

There is another possibility if you want to try it, I have seen where just running the installer a second time or even a third time with no uninstalling in between can sometimes get it going. If thats a no go then see above.

01-01-2022 03:49 PM

ROG Member

Array

Quote Originally Posted by Jimbo93

Can you post more info about your system. One of the frustrating things with Armoury Crate is that if this happens (a detection fails for some reason or the install fails) then it can be difficult to start over, services are installed but can’t start etc. I suggest you try the modified clean boot uninstall method. Then we need to figure out why the original install failed. My first guess is you need to install/reinstall some or all VC++ redistributables before trying again. Please see the Jimbo uninstall thread it covers this stuff in detail.

There is another possibility if you want to try it, I have seen where just running the installer a second time or even a third time with no uninstalling in between can sometimes get it going. If thats a no go then see above.

Thanks. I tried the things you mentioned.

A situation like this occurred. The Armory has been opened once before. This only happened when there was a request to update with Aura. It worked correctly then. But there is currently no update request.

These technical details may help you (I’m so sorry these data a litt bit long);

Code:

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version			1.98.0.x64

Processors
-------------------------------------------------------------------------

CPU Groups			1
CPU Group 0			12 CPUs, mask=0xFFF

Number of sockets		1
Number of threads		12

APICs
-------------------------------------------------------------------------

Socket 0	
	-- Core 0 (ID 0)	
		-- Thread 0	0
		-- Thread 1	1
	-- Core 1 (ID 1)	
		-- Thread 2	2
		-- Thread 3	3
	-- Core 2 (ID 2)	
		-- Thread 4	4
		-- Thread 5	5
	-- Core 3 (ID 3)	
		-- Thread 6	6
		-- Thread 7	7
	-- Core 4 (ID 4)	
		-- Thread 8	8
		-- Thread 9	9
	-- Core 5 (ID 5)	
		-- Thread 10	10
		-- Thread 11	11

Timers
-------------------------------------------------------------------------

	ACPI timer		3.580 MHz
	Perf timer		10.000 MHz
	Sys timer		1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1			ID = 0
	Number of cores		6 (max 6)
	Number of threads	12 (max 12)
	Manufacturer		GenuineIntel
	Name			Intel Core i7 10750H
	Codename		Comet Lake
	Specification		Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
	Package (platform ID)	Socket 1440 FCBGA (0x5)
	CPUID			6.5.2
	Extended CPUID		6.A5
	Core Stepping		R0/R1
	Technology		14 nm
	TDP Limit		45.0 Watts
	Tjmax			100.0 �C
	Core Speed		4189.4 MHz
	Multiplier x Bus Speed	42.0 x 99.7 MHz
	Base frequency (cores)	99.7 MHz
	Base frequency (ext.)	99.7 MHz
	Stock frequency		2600 MHz
	Max frequency		0 MHz
	Instructions sets	MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, AES, AVX, AVX2, FMA3
	Microcode Revision	0xEA
	L1 Data cache		6 x 32 KB (8-way, 64-byte line)
	L1 Instruction cache	6 x 32 KB (8-way, 64-byte line)
	L2 cache		6 x 256 KB (4-way, 64-byte line)
	L3 cache		12 MB (16-way, 64-byte line)
	Max CPUID level		00000016h
	Max CPUID ext. level	80000008h
	FID/VID Control		yes


	Turbo Mode		supported, enabled
	Max non-turbo ratio	26x
	Max turbo ratio		50x
	Max efficiency ratio	8x
	Speedshift		Autonomous
	O/C bins		none
	Ratio 1 core		50x
	Ratio 2 cores		49x
	Ratio 3 cores		47x
	Ratio 4 cores		46x
	Ratio 5 cores		45x
	Ratio 6 cores		43x
	Ratio 7 cores		43x
	Ratio 8 cores		43x
	TDP Level		45.0 W @ 26x
	TDP Level		35.0 W @ 22x

	Temperature 0		82 degC (179 degF) (Package)
	Temperature 1		74 degC (165 degF) (Core #0)
	Temperature 2		65 degC (149 degF) (Core #1)
	Temperature 3		67 degC (152 degF) (Core #2)
	Temperature 4		84 degC (183 degF) (Core #3)
	Temperature 5		67 degC (152 degF) (Core #4)
	Temperature 6		82 degC (179 degF) (Core #5)
	Voltage 0		1.18 Volts (VID)
	Power 00		31.48 W (Package)
	Power 01		28.48 W (IA Cores)
	Power 02		0.04 W (GT)
	Power 03		2.96 W (Uncore)
	Power 04		1.82 W (DRAM)
	Clock Speed 0		4189.42 MHz (Core #0)
	Clock Speed 1		4189.42 MHz (Core #1)
	Clock Speed 2		4189.42 MHz (Core #2)
	Clock Speed 3		4189.42 MHz (Core #3)
	Clock Speed 4		4189.42 MHz (Core #4)
	Clock Speed 5		4189.42 MHz (Core #5)
	Core 0 max ratio	48.0 (effective 46.0)
	Core 1 max ratio	48.0 (effective 45.0)
	Core 2 max ratio	48.0 (effective 46.0)
	Core 3 max ratio	48.0 (effective 45.0)
	Core 4 max ratio	48.0 (effective 44.0)
	Core 5 max ratio	48.0 (effective 46.0)




SMBIOS Version			3.2

DMI BIOS		
	vendor			Dell Inc.
	version			1.11.0
	date			09/24/2021
	ROM size		16384 KB

DMI System Information		
	manufacturer		Dell Inc.
	product			G3 3500
	version			unknown
	serial			J1Q9N93
	UUID			{4C4C4544-0031-5110-8039-CAC04F4E3933}
	SKU			09E1
	family			GSeries

DMI Baseboard		
	vendor			Dell Inc.
	model			0D1G65
	revision		A02
	serial			/J1Q9N93/CNWSC0011Q0GK4/

DMI System Enclosure		
	manufacturer		Dell Inc.
	chassis type		Notebook
	chassis serial		J1Q9N93

DMI Processor		
	manufacturer		Intel(R) Corporation
	model			Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
	clock speed		2673.0 MHz
	FSB speed		100.0 MHz
	multiplier		27.0x

DMI Port Connector		
	designation		None (internal)
	designation		USB1 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		None (internal)
	designation		USB2 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		None (internal)
	designation		USB3 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		J7G2 - SATA Port 1 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J1F2 (internal)
	designation		AC IN (external)

DMI Port Connector		
	designation		J8F1 - HDA HDMI (internal)
	designation		None (external)

DMI Port Connector		
	designation		J9E3 - Scan Matrix Keyboard (internal)
	designation		None (external)

DMI Port Connector		
	designation		J8E1 - SPI Program (internal)
	designation		None (external)

DMI Port Connector		
	designation		J6H1 - SATA Power (internal)
	designation		None (external)

DMI Port Connector		
	designation		J5J1 - FP Header (internal)
	designation		None (external)

DMI Port Connector		
	designation		J1H2 - BATT A (internal)
	designation		None (external)

DMI Port Connector		
	designation		J2G1 - CPU Fan (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4V1 - Memory Slot 1 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4V2 - Memory Slot 2 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4C1 - FAN PWR (internal)
	designation		None (external)

DMI Extension Slot		
	designation		PCI-Express 0
	type			PCI Express
	populated		yes

DMI Extension Slot		
	designation		PCI-Express 2
	type			PCI Express
	populated		no

DMI Extension Slot		
	designation		CNVi: WiFi
	type			PCI Express
	populated		yes

DMI OEM Strings		
	string[0]		Dell System
	string[1]		1[09E1]
	string[2]		3[1.0]
	string[3]		12[www.dell.com]
	string[4]		14[1]
	string[5]		15[11]
	string[6]		27[41463450615]

DMI Physical Memory Array		
	location		Motherboard
	usage			System Memory
	correction		None
	max capacity		64 GB
	max# of devices		2

DMI Memory Device		
	designation		DIMM A
	format			SODIMM
	type			DDR4
	total width		64 bits
	data width		64 bits
	size			32 GB

DMI Memory Device		
	designation		DIMM B
	format			SODIMM
	type			DDR4
	total width		64 bits
	data width		64 bits
	size			32 GB


Storage
-------------------------------------------------------------------------

Drive	0
	Device Path		\?scsi#disk&ven_nvme&prod_35ttfp6pcie-1tb#5&1ef4f1cd&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
	Name			35TTFP6PCIE-1TB
	Revision		T0709A3 
	Serial			112011200070272
	Capacity		953.9 GB
	Type			Fixed, SSD
	Bus Type		NVMe (17)
	Features		
	Controller		NVM Express (NVMe) Controller at bus 3, device 0, function 0
	Link Speed		PCI-E 4x @ 8.0 GT/s
	Volume			c:, 442.2 GBytes (52.0 percent available)
	Volume			d:, 510.7 GBytes (51.0 percent available)

Drive	1
	Device Path		\?scsi#disk&ven_st1000lm&prod_035-1rk172#4&1cbff1de&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
	Name			HDD 1
	Capacity		931.5 GB
	Type			Fixed
	Bus Type		SATA (11)
	Features		
	Controller		Serial ATA Controller - AHCI at bus 0, device 23, function 0
	Volume			h:, 931.5 GBytes (95.1 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0x0A9C
USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x0B05, product=0x195C
USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x0B05, product=0x1945
USB Device			USB Composite Device, class=0xEF, subclass=0x02, vendor=0x1BCF, product=0x2B99
USB Device			Goodix fingerprint, class=0xFF, subclass=0x00, vendor=0x27C6, product=0x530C
USB Device			Intel(R) Wireless Bluetooth(R), class=0xE0, subclass=0x01, vendor=0x8087, product=0x0AAA

Graphics
-------------------------------------------------------------------------

Number of adapters		2

Graphic APIs
-------------------------------------------------------------------------

API				D3D
API				NVIDIA I/O
API				NVIDIA NVAPI
API				Intel I/O
API				Intel oneAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0	
	ID			0x1000000
	Name			NVIDIA GeForce GTX 1650 Ti
	Board Manufacturer	Dell
	Core family		0x167 (TU117-A)
	Cores			1024
	ROP Units		32
	Memory type		GDDR6 (Micron)
	Memory size		4 GB
	Memory bus width	128 bits
	PCI device		bus 1 (0x1), device 0 (0x0), function 0 (0x0)
		Vendor ID	0x10DE (0x1028)
		Model ID	0x1F95 (0x09E1)
		Revision ID	0xA1
	Root device		bus 0 (0x0), device 1 (0x1), function 0 (0x0)
	Driver version		30.0.14.9729
	WDDM Model		3.0

Display adapter 1	
	ID			0x4000000
	Name			Intel(R) UHD Graphics
	Board Manufacturer	Dell
	Codename		Comet Lake GT2
	Execution Units		24
	Technology		14 nm
	PCI device		bus 0 (0x0), device 2 (0x2), function 0 (0x0)
		Vendor ID	0x8086 (0x1028)
		Model ID	0x9BC4 (0x09E1)
		Revision ID	0x5
	Performance Level	0
		Core clock	449.1 MHz
	Driver version		27.20.100.9664
	WDDM Model		2.7

Win32_VideoController		AdapterRAM = 0xFFF00000 (4293918720)
Win32_VideoController		AdapterRAM = 0x40000000 (1073741824)
Win32_VideoController		DriverVersion = 30.0.14.9729
Win32_VideoController		DriverVersion = 27.20.100.9664
Win32_VideoController		DriverDate = 12/15/2021
Win32_VideoController		DriverDate = 06/01/2021

Monitor 0	
	Model			C24FG7x (Samsung)
	ID			SAM0E43
	Serial			
	Manufacturing Date	Week 29, Year 2023
	Size			24.0 inches
	Max Resolution		1920 x 1080 @ 143 Hz
	Horizontal Freq. Range	0-0 kHz
	Vertical Freq. Range	0-0 Hz
	Max Pixel Clock		0 MHz
	Gamma Factor		2.2

Monitor 1	
	Model			 ()
	ID			CMN1522
	Serial			
	Manufacturing Date	Week 22, Year 2020
	Size			15.3 inches
	Max Resolution		1920 x 1080 @ 120 Hz
	Horizontal Freq. Range	137-137 kHz
	Vertical Freq. Range	48-120 Hz
	Max Pixel Clock		290 MHz
	Gamma Factor		2.2


Software
-------------------------------------------------------------------------

Windows Version			Microsoft Windows 11 (10.0) Professional 64-bit   (Build 22000) 
DirectX Version			12.0


Register Spaces
-------------------------------------------------------------------------

Register space			PCI
Register space			PCI #2
Register space			PCI Express, base address = 0x0E0000000
Register space			SMBus, base address = 0x0EFA0
Register space			PMIO, base address = 0x0FFFF
Register space			LPC, base address = 0x02E

01-01-2022 04:02 PM

ROG Guru: Green Belt

Array
Jimbo93 PC Specs

Jimbo93 PC Specs
Laptop (Model)	ABS Master Gaming PC
Motherboard	ASUS Prime B560M-A AC
Processor	INTEL i5 10400F
Memory (part number)	G.SKILL F4-3200C16D-16GVKB x 2
Graphics Card #1	ASUS DUAL-RTX3060TI-O8G-V2
Sound Card	RealTek HD
Monitor	SAMSUNG 40″ LCD
Storage #1	INTEL 660p NVMe SSD PEKNW512GB
CPU Cooler	THERMALTAKE UX100 ARGB
Case	TUF GAMING GT301
Power Supply	ASUS TUF GAMING BRONZE 650W
Keyboard	TUF GAMING K1
Mouse	TUF GAMING M3
Headset/Speakers	Cambridge Works PC
OS	Win 11 Pro 21H2 22000.652
Accessory #1	Windows Feature Experience Pack 1000.22000.652.0

Quote Originally Posted by aligoren

Thanks. I tried the things you mentioned.

These technical details may help you (I’m so sorry these data a litt bit long);

Code:

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version			1.98.0.x64

Processors
-------------------------------------------------------------------------

CPU Groups			1
CPU Group 0			12 CPUs, mask=0xFFF

Number of sockets		1
Number of threads		12

APICs
-------------------------------------------------------------------------

Socket 0	
	-- Core 0 (ID 0)	
		-- Thread 0	0
		-- Thread 1	1
	-- Core 1 (ID 1)	
		-- Thread 2	2
		-- Thread 3	3
	-- Core 2 (ID 2)	
		-- Thread 4	4
		-- Thread 5	5
	-- Core 3 (ID 3)	
		-- Thread 6	6
		-- Thread 7	7
	-- Core 4 (ID 4)	
		-- Thread 8	8
		-- Thread 9	9
	-- Core 5 (ID 5)	
		-- Thread 10	10
		-- Thread 11	11

Timers
-------------------------------------------------------------------------

	ACPI timer		3.580 MHz
	Perf timer		10.000 MHz
	Sys timer		1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1			ID = 0
	Number of cores		6 (max 6)
	Number of threads	12 (max 12)
	Manufacturer		GenuineIntel
	Name			Intel Core i7 10750H
	Codename		Comet Lake
	Specification		Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
	Package (platform ID)	Socket 1440 FCBGA (0x5)
	CPUID			6.5.2
	Extended CPUID		6.A5
	Core Stepping		R0/R1
	Technology		14 nm
	TDP Limit		45.0 Watts
	Tjmax			100.0 ï¿½C
	Core Speed		4189.4 MHz
	Multiplier x Bus Speed	42.0 x 99.7 MHz
	Base frequency (cores)	99.7 MHz
	Base frequency (ext.)	99.7 MHz
	Stock frequency		2600 MHz
	Max frequency		0 MHz
	Instructions sets	MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, AES, AVX, AVX2, FMA3
	Microcode Revision	0xEA
	L1 Data cache		6 x 32 KB (8-way, 64-byte line)
	L1 Instruction cache	6 x 32 KB (8-way, 64-byte line)
	L2 cache		6 x 256 KB (4-way, 64-byte line)
	L3 cache		12 MB (16-way, 64-byte line)
	Max CPUID level		00000016h
	Max CPUID ext. level	80000008h
	FID/VID Control		yes


	Turbo Mode		supported, enabled
	Max non-turbo ratio	26x
	Max turbo ratio		50x
	Max efficiency ratio	8x
	Speedshift		Autonomous
	O/C bins		none
	Ratio 1 core		50x
	Ratio 2 cores		49x
	Ratio 3 cores		47x
	Ratio 4 cores		46x
	Ratio 5 cores		45x
	Ratio 6 cores		43x
	Ratio 7 cores		43x
	Ratio 8 cores		43x
	TDP Level		45.0 W @ 26x
	TDP Level		35.0 W @ 22x

	Temperature 0		82 degC (179 degF) (Package)
	Temperature 1		74 degC (165 degF) (Core #0)
	Temperature 2		65 degC (149 degF) (Core #1)
	Temperature 3		67 degC (152 degF) (Core #2)
	Temperature 4		84 degC (183 degF) (Core #3)
	Temperature 5		67 degC (152 degF) (Core #4)
	Temperature 6		82 degC (179 degF) (Core #5)
	Voltage 0		1.18 Volts (VID)
	Power 00		31.48 W (Package)
	Power 01		28.48 W (IA Cores)
	Power 02		0.04 W (GT)
	Power 03		2.96 W (Uncore)
	Power 04		1.82 W (DRAM)
	Clock Speed 0		4189.42 MHz (Core #0)
	Clock Speed 1		4189.42 MHz (Core #1)
	Clock Speed 2		4189.42 MHz (Core #2)
	Clock Speed 3		4189.42 MHz (Core #3)
	Clock Speed 4		4189.42 MHz (Core #4)
	Clock Speed 5		4189.42 MHz (Core #5)
	Core 0 max ratio	48.0 (effective 46.0)
	Core 1 max ratio	48.0 (effective 45.0)
	Core 2 max ratio	48.0 (effective 46.0)
	Core 3 max ratio	48.0 (effective 45.0)
	Core 4 max ratio	48.0 (effective 44.0)
	Core 5 max ratio	48.0 (effective 46.0)




SMBIOS Version			3.2

DMI BIOS		
	vendor			Dell Inc.
	version			1.11.0
	date			09/24/2021
	ROM size		16384 KB

DMI System Information		
	manufacturer		Dell Inc.
	product			G3 3500
	version			unknown
	serial			J1Q9N93
	UUID			{4C4C4544-0031-5110-8039-CAC04F4E3933}
	SKU			09E1
	family			GSeries

DMI Baseboard		
	vendor			Dell Inc.
	model			0D1G65
	revision		A02
	serial			/J1Q9N93/CNWSC0011Q0GK4/

DMI System Enclosure		
	manufacturer		Dell Inc.
	chassis type		Notebook
	chassis serial		J1Q9N93

DMI Processor		
	manufacturer		Intel(R) Corporation
	model			Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
	clock speed		2673.0 MHz
	FSB speed		100.0 MHz
	multiplier		27.0x

DMI Port Connector		
	designation		None (internal)
	designation		USB1 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		None (internal)
	designation		USB2 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		None (internal)
	designation		USB3 (external)
	port type		USB
	connector		Access Bus (USB)

DMI Port Connector		
	designation		J7G2 - SATA Port 1 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J1F2 (internal)
	designation		AC IN (external)

DMI Port Connector		
	designation		J8F1 - HDA HDMI (internal)
	designation		None (external)

DMI Port Connector		
	designation		J9E3 - Scan Matrix Keyboard (internal)
	designation		None (external)

DMI Port Connector		
	designation		J8E1 - SPI Program (internal)
	designation		None (external)

DMI Port Connector		
	designation		J6H1 - SATA Power (internal)
	designation		None (external)

DMI Port Connector		
	designation		J5J1 - FP Header (internal)
	designation		None (external)

DMI Port Connector		
	designation		J1H2 - BATT A (internal)
	designation		None (external)

DMI Port Connector		
	designation		J2G1 - CPU Fan (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4V1 - Memory Slot 1 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4V2 - Memory Slot 2 (internal)
	designation		None (external)

DMI Port Connector		
	designation		J4C1 - FAN PWR (internal)
	designation		None (external)

DMI Extension Slot		
	designation		PCI-Express 0
	type			PCI Express
	populated		yes

DMI Extension Slot		
	designation		PCI-Express 2
	type			PCI Express
	populated		no

DMI Extension Slot		
	designation		CNVi: WiFi
	type			PCI Express
	populated		yes

DMI OEM Strings		
	string[0]		Dell System
	string[1]		1[09E1]
	string[2]		3[1.0]
	string[3]		12[www.dell.com]
	string[4]		14[1]
	string[5]		15[11]
	string[6]		27[41463450615]

DMI Physical Memory Array		
	location		Motherboard
	usage			System Memory
	correction		None
	max capacity		64 GB
	max# of devices		2

DMI Memory Device		
	designation		DIMM A
	format			SODIMM
	type			DDR4
	total width		64 bits
	data width		64 bits
	size			32 GB

DMI Memory Device		
	designation		DIMM B
	format			SODIMM
	type			DDR4
	total width		64 bits
	data width		64 bits
	size			32 GB


Storage
-------------------------------------------------------------------------

Drive	0
	Device Path		\?scsi#disk&ven_nvme&prod_35ttfp6pcie-1tb#5&1ef4f1cd&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
	Name			35TTFP6PCIE-1TB
	Revision		T0709A3 
	Serial			112011200070272
	Capacity		953.9 GB
	Type			Fixed, SSD
	Bus Type		NVMe (17)
	Features		
	Controller		NVM Express (NVMe) Controller at bus 3, device 0, function 0
	Link Speed		PCI-E 4x @ 8.0 GT/s
	Volume			c:, 442.2 GBytes (52.0 percent available)
	Volume			d:, 510.7 GBytes (51.0 percent available)

Drive	1
	Device Path		\?scsi#disk&ven_st1000lm&prod_035-1rk172#4&1cbff1de&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
	Name			HDD 1
	Capacity		931.5 GB
	Type			Fixed
	Bus Type		SATA (11)
	Features		
	Controller		Serial ATA Controller - AHCI at bus 0, device 23, function 0
	Volume			h:, 931.5 GBytes (95.1 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0x0A9C
USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x0B05, product=0x195C
USB Device			USB Composite Device, class=0x00, subclass=0x00, vendor=0x0B05, product=0x1945
USB Device			USB Composite Device, class=0xEF, subclass=0x02, vendor=0x1BCF, product=0x2B99
USB Device			Goodix fingerprint, class=0xFF, subclass=0x00, vendor=0x27C6, product=0x530C
USB Device			Intel(R) Wireless Bluetooth(R), class=0xE0, subclass=0x01, vendor=0x8087, product=0x0AAA

Graphics
-------------------------------------------------------------------------

Number of adapters		2

Graphic APIs
-------------------------------------------------------------------------

API				D3D
API				NVIDIA I/O
API				NVIDIA NVAPI
API				Intel I/O
API				Intel oneAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0	
	ID			0x1000000
	Name			NVIDIA GeForce GTX 1650 Ti
	Board Manufacturer	Dell
	Core family		0x167 (TU117-A)
	Cores			1024
	ROP Units		32
	Memory type		GDDR6 (Micron)
	Memory size		4 GB
	Memory bus width	128 bits
	PCI device		bus 1 (0x1), device 0 (0x0), function 0 (0x0)
		Vendor ID	0x10DE (0x1028)
		Model ID	0x1F95 (0x09E1)
		Revision ID	0xA1
	Root device		bus 0 (0x0), device 1 (0x1), function 0 (0x0)
	Driver version		30.0.14.9729
	WDDM Model		3.0

Display adapter 1	
	ID			0x4000000
	Name			Intel(R) UHD Graphics
	Board Manufacturer	Dell
	Codename		Comet Lake GT2
	Execution Units		24
	Technology		14 nm
	PCI device		bus 0 (0x0), device 2 (0x2), function 0 (0x0)
		Vendor ID	0x8086 (0x1028)
		Model ID	0x9BC4 (0x09E1)
		Revision ID	0x5
	Performance Level	0
		Core clock	449.1 MHz
	Driver version		27.20.100.9664
	WDDM Model		2.7

Win32_VideoController		AdapterRAM = 0xFFF00000 (4293918720)
Win32_VideoController		AdapterRAM = 0x40000000 (1073741824)
Win32_VideoController		DriverVersion = 30.0.14.9729
Win32_VideoController		DriverVersion = 27.20.100.9664
Win32_VideoController		DriverDate = 12/15/2021
Win32_VideoController		DriverDate = 06/01/2021

Monitor 0	
	Model			C24FG7x (Samsung)
	ID			SAM0E43
	Serial			
	Manufacturing Date	Week 29, Year 2023
	Size			24.0 inches
	Max Resolution		1920 x 1080 @ 143 Hz
	Horizontal Freq. Range	0-0 kHz
	Vertical Freq. Range	0-0 Hz
	Max Pixel Clock		0 MHz
	Gamma Factor		2.2

Monitor 1	
	Model			 ()
	ID			CMN1522
	Serial			
	Manufacturing Date	Week 22, Year 2020
	Size			15.3 inches
	Max Resolution		1920 x 1080 @ 120 Hz
	Horizontal Freq. Range	137-137 kHz
	Vertical Freq. Range	48-120 Hz
	Max Pixel Clock		290 MHz
	Gamma Factor		2.2


Software
-------------------------------------------------------------------------

Windows Version			Microsoft Windows 11 (10.0) Professional 64-bit   (Build 22000) 
DirectX Version			12.0


Register Spaces
-------------------------------------------------------------------------

Register space			PCI
Register space			PCI #2
Register space			PCI Express, base address = 0x0E0000000
Register space			SMBus, base address = 0x0EFA0
Register space			PMIO, base address = 0x0FFFF
Register space			LPC, base address = 0x02E

Sounds like a firewall/network issue prevent the update maybe. Not too uncommon. Shut the windows defender firewall off if you use that one and try again. I don’t know if I believe you tried everything lol. Just some light humor.

01-01-2022 04:16 PM

#5

ROG Member

Array

Originally Posted by Jimbo93

Sounds like a firewall/network issue prevent the update maybe. Not too uncommon. Shut the windows defender firewall off if you use that one and try again. I don’t know if I believe you tried everything lol. Just some light humor.

I’m so sorry. It opened once. When I install aura and armoury, and I open the aura, it opens the armoury for once time.

So, I can see everything. But, I can’t open it anymore

I hope, I can’t find a solution. Btw, I tried to install this software to a new Windows 11 system. The same things happened again.

01-01-2022 04:25 PM

ROG Guru: Green Belt

Array
Jimbo93 PC Specs

Jimbo93 PC Specs
Laptop (Model)	ABS Master Gaming PC
Motherboard	ASUS Prime B560M-A AC
Processor	INTEL i5 10400F
Memory (part number)	G.SKILL F4-3200C16D-16GVKB x 2
Graphics Card #1	ASUS DUAL-RTX3060TI-O8G-V2
Sound Card	RealTek HD
Monitor	SAMSUNG 40″ LCD
Storage #1	INTEL 660p NVMe SSD PEKNW512GB
CPU Cooler	THERMALTAKE UX100 ARGB
Case	TUF GAMING GT301
Power Supply	ASUS TUF GAMING BRONZE 650W
Keyboard	TUF GAMING K1
Mouse	TUF GAMING M3
Headset/Speakers	Cambridge Works PC
OS	Win 11 Pro 21H2 22000.652
Accessory #1	Windows Feature Experience Pack 1000.22000.652.0

Originally Posted by aligoren

I’m so sorry. It opened once. When I install aura and armoury, and I open the aura, it opens the armoury for once time.

So, I can see everything. But, I can’t open it anymore

I hope, I can’t find a solution. Btw, I tried to install this software to a new Windows 11 system. The same things happened again.

My suggestion is to try reinstalling armoury crate with your windows firewall turned off. That way we can see if it makes a difference and fix the firewall after. We may have to reinstall again but we learn something. You will want to shutdown apps that use the internet best you can and I assume you have a router/firewall so you are not totally exposed on the net.

01-01-2022 04:29 PM

#7
ROG Member

Array
Okay, thanks. I’ll try. Btw, this is event log for Armaury.
Code:

Faulting application name: ArmouryCrate.exe, version: 0.0.0.0, time stamp: 0x61c2dcb6 Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22000.348, time stamp: 0x003360cd Exception code: 0xc000027b Fault offset: 0x0000000000834af0 Faulting process id: 0x4750 Faulting application start time: 0x01d7ff2c4d3381f5 Faulting application path: C:Program FilesWindowsAppsB9ECED6F.ArmouryCrate_5.0.11.0_x64__qmba6cd70vzyyArmouryCrate.exe Faulting module path: C:WindowsSystem32Windows.UI.Xaml.dll Report Id: bd6a5015-d805-4087-9c8c-c5a60b2a91c6 Faulting package full name: B9ECED6F.ArmouryCrate_5.0.11.0_x64__qmba6cd70vzyy Faulting package-relative application ID: App

01-01-2022 04:39 PM

ROG Guru: Green Belt

Array
Jimbo93 PC Specs

Jimbo93 PC Specs
Laptop (Model)	ABS Master Gaming PC
Motherboard	ASUS Prime B560M-A AC
Processor	INTEL i5 10400F
Memory (part number)	G.SKILL F4-3200C16D-16GVKB x 2
Graphics Card #1	ASUS DUAL-RTX3060TI-O8G-V2
Sound Card	RealTek HD
Monitor	SAMSUNG 40″ LCD
Storage #1	INTEL 660p NVMe SSD PEKNW512GB
CPU Cooler	THERMALTAKE UX100 ARGB
Case	TUF GAMING GT301
Power Supply	ASUS TUF GAMING BRONZE 650W
Keyboard	TUF GAMING K1
Mouse	TUF GAMING M3
Headset/Speakers	Cambridge Works PC
OS	Win 11 Pro 21H2 22000.652
Accessory #1	Windows Feature Experience Pack 1000.22000.652.0

Originally Posted by aligoren
Okay, thanks. I’ll try. Btw, this is event log for Armaury.
Code:
Faulting application name: ArmouryCrate.exe, version: 0.0.0.0, time stamp: 0x61c2dcb6
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22000.348, time stamp: 0x003360cd
Exception code: 0xc000027b
Fault offset: 0x0000000000834af0
Faulting process id: 0x4750
Faulting application start time: 0x01d7ff2c4d3381f5
Faulting application path: C:Program FilesWindowsAppsB9ECED6F.ArmouryCrate_5.0.11.0_x64__qmba6cd70vzyyArmouryCrate.exe
Faulting module path: C:WindowsSystem32Windows.UI.Xaml.dll
Report Id: bd6a5015-d805-4087-9c8c-c5a60b2a91c6
Faulting package full name: B9ECED6F.ArmouryCrate_5.0.11.0_x64__qmba6cd70vzyy
Faulting package-relative application ID: App
We will want to look at event logs probably. Maybe a screen shot of the application log sort of like this.

Miniatura de Adjuntos

Last edited by Jimbo93; 01-01-2022 at 04:44 PM.

Reason: change better image.

01-01-2022 04:48 PM

#9

ROG Member

Array

01-01-2022 05:05 PM

#10

ROG Guru: Green Belt

Array
Jimbo93 PC Specs

Jimbo93 PC Specs
Laptop (Model)	ABS Master Gaming PC
Motherboard	ASUS Prime B560M-A AC
Processor	INTEL i5 10400F
Memory (part number)	G.SKILL F4-3200C16D-16GVKB x 2
Graphics Card #1	ASUS DUAL-RTX3060TI-O8G-V2
Sound Card	RealTek HD
Monitor	SAMSUNG 40″ LCD
Storage #1	INTEL 660p NVMe SSD PEKNW512GB
CPU Cooler	THERMALTAKE UX100 ARGB
Case	TUF GAMING GT301
Power Supply	ASUS TUF GAMING BRONZE 650W
Keyboard	TUF GAMING K1
Mouse	TUF GAMING M3
Headset/Speakers	Cambridge Works PC
OS	Win 11 Pro 21H2 22000.652
Accessory #1	Windows Feature Experience Pack 1000.22000.652.0

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[Asus Armoury Crate] Часто задаваемые вопросы Armoury Crate
Связанные темы
ASUS Armoury Crate Not Working – Ultimate Fix Guide
Armoury Crate – What Is It?
Common Issues Faced with Armoury Crate Software
Armoury Crate Not Downloading
Armoury Crate App Not Functioning
Armoury Crate Not Able to Detect Keyboard
Armoury Crate Not Able to Recognize Motherboard
Armoury Crate Not Displaying GPU
Armoury Crate Not Displaying Aura
Armoury Crate Unable to Detect Aura Devices
Fixes For Armoury Crate Not Working
Reinstall Armoury Crate and Get It Updated
Uninstall Aura Sync
Relink RGB Headers
Deactivate Fast Startup
Install ASUS Keyboard Hotkeys UAP/Driver
Is the Armoury Crate Worth It?
Frequently Asked Questions – FAQs
Wrapping It Up

[Asus Armoury Crate] Часто задаваемые вопросы Armoury Crate

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Связанные темы

Armoury Crate: часто задаваемые вопросы

1. [Armoury Crate] Установка/Удаление
1-1. Как установить Armoury Crate
1-1-1. Проверьте, какая версия Windows установлена
1-1-2. ROG и TUF Игровые ноутбуки или настольные ПК
1-1-3. Материнские платы ROG, ROG Strix, TUF Gaming или Prime.
1-1-4. Использование Armory Crate для настройки периферийных устройств на несовместимых устройствах

1-3-1.Установка прервана
1-3-2.Удаление прервано
1-3-3.Ошибка сервиса

1-1-1. Проверьте, какая версия Windows установлена
Проверьте версию сборки Windows, установленной на компьютер (или ноутбук) и убедитесь, что она совместима с Armoury Crate. Требуется Windows 10 (Creators Update/1903 или более поздняя сборка) или Windows 11.

1-1-2. ROG и TUF — игровые ноутбуки или настольные ПК
Для новых пользователей игровых ноутбуков и настольных ПК серии ROG или TUF приложениеArmoury Crate редустановлено. Armoury Crate открывается через нажатие кнопки «Пуск» в окружении системы.

1-1-3. Материнские платы ROG, ROG Strix, TUF Gaming или Prime.

Автоматическая установка с первым включением

Для новых пользователей материнских плат серий ROG, ROG Strix, TUF Gaming или Prime, использующих Windows 10 (Creators Update/ 1903 или более позднюю версию) или Windows 11 может загрузиться всплывающее pop-up — приглашение к установке Armoury Crate во время первой загрузки Вашего ПК. Для запуска установки, просто нажмите ‘OK’, программное обеспечение автоматически загрузится и установится.

Параметры установки Armoury Crate после её отмены или удаления

Если не желаете устанавливать Armoury Crate с первым включением нового ПК , можно будет сделать это позже, скачав вручную установщик Armoury Crate и Aura Creator Installer c сайта поддержки ASUS для вашей модели.

Порядок действий:
1. Загрузите “ArmouryCrateInstallTool.zip”.
2. Распакуйте архив “ArmouryCrateInstallTool.zip” и двойным нажатием на “ArmouryCrateInstaller.exe” запустите установку.
3. Выберите одно из приложений(Armoury Crate или Aura Creator), или сразу оба. Кнопкой “Start” запустите установку.

1-1-4. Использование Armory Crate для настройки периферийных устройств на несовместимых устройствах
Если используете периферийные устройства ROG или TUF Gaming на ПК или ноутбуке, несовместимых с Armoury Crate, всё равно можно установить Armoury Crate и попробовать использовать для настройки своих периферийных устройств.

1. Загрузите архив ArmouryCrateInstallTool.zip с сайта поддержки ASUS для своей модели.

2. Распакуйте архив“ArmouryCrateInstallTool.zip” и двойным нажатием на “ArmouryCrateInstaller.exe” запустите установку.
3. Выберите одно из приложений (Armoury Crate или Aura Creator), или сразу оба. Кнопкой “Start” запустите установку.

Для удаления всех приложений и сервисов Armoury Crate следуйте шагам:
1. Перейдите по ссылке с сайта поддержки Armoury Crate
2. Откройте раздел “Драйверы и Утилиты” и выберите ОС “Windows 10 64-bit” для загрузки утилиты “Armoury Crate Uninstall Tool”
3. Распакуйте архив “Armoury_Crate_Uninstall_Tool.zip” и двойным нажатием на “Armoury Crate Uninstall Tool.exe” запустите удаление.
4. По окончании удаления перезагрузите систему.

1-3. Устранение неполадок
Если столкнулись с ошибками в работе Armoury Crate, используйте рекомендации по устранению неполадок:

1-3-1. Установка прервана

На момент установки должны соблюдаться следующие условия:
1. Соединение с сетью internet должно быть стабильно, не используйте VPN.
2. Убедитесь что антивирус или оптимизатор программного обеспечения не блокируют процессы Armoury Crate.
3. Если до этого момента приложение Armoury Crate уже было установлено, на всякий случай воспользуйтесь утилитой Armoury Crate Uninstall Tool , чтобы выполнить полное удаление и перезагрузку системы перед новой установкой.
4. Не используйте виртуальную платформу (например эмулятор Android) во время установки Armoury Crate.

Если останутся проблемы при установке, загрузите инструмент сбора логов: Armoury Crate Lite Log Tool и следуйте шагам по сбору логов, чтобы передать их в службу поддержки ASUS:
1.Распакуйте архив Armoury Crate Lite Log Tool.zip, Двойным нажатием запустите LogToolLite.exe.
2.Поставьте галочку “Enable Log”.

3.Запустите установщик Armoury Crate для воспроизведения ситуации с установкой.
4.Нажмите на кнопку “Package Log”.

5.Ожидайте появления уведомления “Done”.

6. Вернитесь в папку с Armoury Crate Lite Log Tool, там будет файл LogToolLiteLog_xxxxxxx(date and time).logE . Предоставьте его службе поддержки ASUS.

1-3-2. Удаление прервано

Если удаление прервётся, следуйте подсказкам в диалоговом окне, чтобы перезагрузить компьютер и снова запустить инструмент удаления. Повторное удаление должно будет завершиться успешно.

Если ситуация повторится, найдите файл ACUTLog_xxxxxxxx(date and time).logE в папке с Armoury Crate Uninstall Tool. Предоставьте его службе поддержки ASUS.

1-3-3. Ошибка сервиса
Перезапустите ваш компьютер(или ноутбук) и, если проблема повторится, загрузите установщик Armoury Crate и переустановите Armoury Crate повторно. Загрузить установщик Armoury Crate можно с сайта поддержки ASUS .

Чтобы выключить автоматическое обновление Armoury Crate UWP и Aura Creator UWP, выполните следующие действия:

*Примечание: Если автоматическое обновление будет отключено, то этот параметр применится ко всем установленным приложениям из Microsoft Store (не только к Armoury Crate и Aura Creator).

1. Откройте Microsoft Store

2. Нажмите на значок “Sign in”(войти) на панели справа, откройте раздел “App settings”(настройки приложений).

3. Отключите “App updates” (автообновление приложений), используя переключатель.

1-5. Как обновиться с версии v1.4.1 или v2.1.9 на v2.3.X или более позднюю
Если уже была установлена версия Armoury Crate v1.4.1 или было обновление на v2.1.9, воспользуйтесь инструкциями для обновления приложения.

1. Удаление Armoury Crate v1.4.1 или v2.1.9.
2. Загрузите установщик Armoury Crate Installer.zip с сайта поддержки ASUS для своей модели.
3. Двойным нажатием запустите файл ‘SetupROGLSLService.exe file’ , установщик загрузит приложения Armoury Crate и ROG Live Service, установка запустится автоматически.

1-6. Удаление Armoury Crate v1.4.1 или v2.1.9.
1. Нажмите на «Пуск», затем на шестерёнку «Настройки», а затем «Приложения» и «Приложения и функции».
2. Выберите каждый элемент по очереди, затем «Удалить», и нажмите «Удалить» для подтверждения:
A. ARMOURY CRATE, Вариант 1
B. ARMOURY CRATE Service (для ноутбуков и настольных ПК серии ROG ) или ARMOURY CRATE Lite Service (для материнских плат и других поддерживемых устройств)
C. ASUS Framework Service
D. Aura Service (если хотите оставить Aura Sync или Aura Creator, не удаляйте Aura Service)
E. ROG Live Service (если хотите оставить Aura Sync или Aura Creator, не удаляйте ROG Live Service)
F. Для всех остальных составляющих, связанных с подключенными устройствами ASUS или ROG — следуйте Варианту 2

2.[Armoury Crate] Aura Sync – Введение
2-1. Aura Sync: поддерживаемые устройства
Существует более 180 устройств, поддерживающих Aura Sync. Подробнее — по ссылке: сайт Aura.

1. Материнские платы
2. Видеокарты и аксессуары
3. Мониторы
4. Ноутбуки
5. Настольные ПК
6. Клавиатуры
7. Мышки
8. Коврики для мышек
9. Гарнитуры и микрофоны
10. AIO-системы охлаждения
11. Корпуса для настольных ПК
12. Источники питания
13. Аксессуары
14. Хранилища

Параметры во вкладке «Aura Sync» позволяют управлять всеми подключенными устройствами, совместимыми с Aura Sync. Можно менять эффекты Aura Sync и синхронизировать устройства через вкладку «Aura Sync», а также применять расширенные световые эффекты, созданные через Aura Creator.

Параметры на вкладке «Подсветка» на вкладке «Устройство» позволяют независимо управлять освещением каждого устройства, когда оно не синхронизировано с Aura Sync.

Примечание: Эти настройки НЕ синхронизируют другие световые эффекты.

Во вкладке «Устройство» параметры отображают конфигурации всех подключенных устройств, поддерживаемых Armoury Crate. Например, можно изменить подсветку устройства (когда устройство не синхронизировано через Aura Sync) или изменить параметры производительности, включая скорость вращения вентилятора материнской платы, DPI мыши, настройки кулера AIO, макроклавиши или настройки дисплея.

1. Если у Вас есть аккаунт ASUS ::
A. Нажмите на значок пользователячтобы открыть ‘Центр пользователя’.
B. Введите имя пользователя и пароль от аккаунта ASUS.

2. Если ещё не завели аккаунт ASUS :
A. Нажмите на значок пользователя чтобы открыть ‘Центр пользователя’.
B. Нажмите на ссылку ‘Зарегистрироваться’ чтобы завести аккаунт ASUS, или авторизуйтесь через учётную запись Facebook или Google.

1. Войдите в учётную запись ASUS
2. Откройте ‘Центр пользователя’ и выберите раздел ‘Мои продукты’
3. Выберите ‘Зарегистрировать новый продукт’
4. Введите серийный номер устройства

Источник

ASUS Armoury Crate Not Working – Ultimate Fix Guide

Managing all your RGB components can become quite a mess if there were no proper interface to deal with it. Luckily ASUS has launched the Armoury Crate, which is a single interface that allows you to manage your hardware with ease through a single application.

But what is a there’s a problem with the Armoury Crate. Many users complain about various issues they face, and you might have come up with a problem too, which probably lead you to this guide.

If you have been facing issues with your Armoury Crate software, there is no need to panic. This ultimate guide will help you figure out what problem you are facing, along with the possible definitive fixes for the Armoury Crate. So, let’s head-on with it.

Armoury Crate – What Is It?

The ASUS Armoury Crate is a software displaying settings information and real-time performances of connected devices. Through this software, users can toggle with Lighting settings, system profiles, and device configurations on all devices which are compatible. This software works along with ASUS line of products, TUF Gaming, and ROG.

The Armoury Crate has all the outstanding features and is very easy to use once you get the hang of it. You can access all your system performances and setting through this single software and display all essential information.

One great thing is that this software can also be linked with your smartphone, which allows you to access and control your system through your smartphone. This makes managing everything so much easier.

Common Issues Faced with Armoury Crate Software

The Armoury Crate is a beautiful All-In-One interface that gives you control over your PC’s hardware. However, users do face specific issues which must be addressed. The following are some of the most common problems reported with Armoury Crate.

Armoury Crate Not Downloading

This is a common issue and is faced mostly when the Armoury Crate is downloaded from unreliable and unauthentic websites. Unfortunately, downloading from the wrong website can cause a lot of problems. Therefore, it is recommended to use the official download link for the Armoury Crate.

Armoury Crate App Not Functioning

At times, double-clicking on the Armoury Crate software produces no response, which can get quite frustrating. This problem can arise if the software has not been installed correctly.

Armoury Crate Not Able to Detect Keyboard

You will definitely be facing this problem sooner or later if you are using the Aura Sync App side by side with the Armoury Crate. This is because the Aura Sync and Armoury Crate keep clashing with each other, compromising the performance, bringing a hindrance when you try to change your keyboard or RGB mouse lightings.

If you face these issues, you are bound to change the lighting of your device manually without indulging in the Aura Sync App.

Armoury Crate Not Able to Recognize Motherboard

At times, the Armoury Crate fails to recognize your motherboard, which prevents you from syncing your compatible devices. This can get frustrating as the RGB components you have spent so much money on are useless, and your setup is as good as a non-RGB PC.

In order to run the Armoury Crate, you must have ASUS RGB products. If you use products of MSI or ASRock, this software will not do you any good.

Armoury Crate Not Displaying GPU

Using the Armory Crate, you can easily control the lightings of some of the latest ASUS products, including GPUs. However, some users report the software is not detecting the GPU. This might be a common problem faced by users.

Armoury Crate Not Displaying Aura

One of the most common problems users face is that the Armoury Crate fails to display Aura. Due to this, you won’t find your RGB components glowing. Even though the Armoury Crate is one of the most superior applications for controlling RGB illuminations, you will still face issues like these which get very annoying.

Armoury Crate Unable to Detect Aura Devices

Some of the latest ROG RGB products by ASUS are compatible with Armoury Crate. Still, because of some bugs in the software, the Armoury Crate sometimes fails to recognize Aura Sync devices of your hardware. This makes the RGB illumination useless as you cannot light it up.

Fixes For Armoury Crate Not Working

In the above text, we discussed some of the most common issues faced by Armoury Crate users. Next, we will address those issues and provide you with some of the most definitive fixes available for such problems.

Before you head on to the fixes, make sure if your PC components have RGB compatibility or not. Because if you are using the motherboard of any other company, there is no use in applying these fixes.

Reinstall Armoury Crate and Get It Updated

Your PC might not be displaying all the features ASUS has launched to the Armoury Crate as you might be using the outdated version of this application. To reap all the benefits of the application, make sure you reinstall the latest version of the software from the official site to get the best performance out of it.

Also, make sure you have the application appropriately installed for it to work correctly.

Uninstall Aura Sync

Any app which clashes with the Armoury Crate will cause a hindrance in its functioning. The Aura Sync app usually creates problems for Armoury Crate users as both the applications clash with each other. Therefore, you must uninstall the Aura Sync app.

The Armoury Crate already has an Aura Creator feature that gets the Aura Sync job done. You can sync your RGB components on the Armoury Crate without needing the Aura Sync application.

One mistake some users make is that they do not connect the RGB headers properly. So before you move on to anything, make sure the RGB headers are connected and linked correctly on the motherboard in the appropriate place. In addition, you must connect the 3-pin or 4-pin header properly into the port to get the desired results.

It is recommended to use the Armoury Crate software only on motherboards compatible with ASUS.

Deactivate Fast Startup

If the Armoury Crate software has already been installed on your PC, Fast Startup of Windows is bound to cause issues. That is why it is recommended to deactivate Fast Startup.

To disable Fast Startup, open Control Panel. In the control panel, find Power Options and then What Power Buttons Do. Next, click on Change Settings that are currently unavailable and then untick the Fast Startup option. Once done, save the settings and restart your PC.

Install ASUS Keyboard Hotkeys UAP/Driver

This might as well be the best fix on the list. By installing this driver, you can have your system run smoothly. First, find your way to My ASUS Windows Store. From there, download ASUS Keyboard Hotkeys UAP/Driver while choosing the product model. Then, install this driver along with the Armoury Crate and reboot your PC once done. This should resolve the issue.

Is the Armoury Crate Worth It?

The Armoury Crate is a fantastic software that is a single interface for controlling ROG gaming products. In addition, the Armoury Crate provides you an excellent gaming experience by letting you easily modify performance settings. Basically, it is an all-in-one solution.

The application has so many features, including Aura Sync, Hyper fan Mode, Turbo Mode, Highlights, and so much more. You can also have it linked with your smartphone, which allows you to control the app from there. Armoury Crate lets you modify synced devices with the Aura Sync app. It also helps toggles Fan speed, Marco-Key settings, Mouse DPI, AIO cooler, and lots of more.

The Armoury Crate is definitely worth it and is a great application that makes the life of a gamer so much easier allowing them to modify their settings with ease. So, if you plan on extracting the best out of your gaming performance, the Armoury Crate is a must.

Frequently Asked Questions – FAQs

How to uninstall Armoury Crate?

Answer: On the start menu, go to settings. In the app panel, find the app with its features. You can easily uninstall it from there.

How to get an ASUS Armoury Crate account?

Answer: If you are new to the interface, go to the User Center tab, and click on the Signup button. Go ahead and enter your information to create an ASUS account. It is also possible to sign in with Google or Facebook.

How can I fix the Armoury Crate service error?

Answer: Try restarting your PC / Laptop to fix this issue. If the problem persists, then reinstalling the Armoury Crate.

Wrapping It Up

The Armoury Crate is a handy utility if you have built your PC with ASUS compatible hardware. The application makes life a lot easier making things so much easier to handle. But nothing is perfect, and you might face issues with this software, We have discussed some of the most common issues faced by users.

We have also provided some definitive fixes that will get everything rolling again. Hopefully, this guide will help you tackle your problem so you can start using your Armoury Crate carefree and get the best out of your PC.

Источник

Mussels

Armoury crate is really, really, REALLY bad.
They have a cleanup tool to help delete existing broken installs of it, but even that tool leaves a LOT of bloat behind (third party RGB programs, always running services, etc)

Their own instructions lead you to a dead link with no download -.-

Fortunately, i have my copy from a few weeks ago:

mega.nz

It is though, VERY important doing nothing beside, even if u want to…
this *shtty program is totally sensitive.
i recommend installing this at very last as well when every other driver is setup.

here u can find the uninstall tool as well, and to reinstall too.

Last edited: Nov 14, 2021

Источник

Mussels

Their own instructions lead you to a dead link with no download -.-

Fortunately, i have my copy from a few weeks ago:

mega.nz

It is though, VERY important doing nothing beside, even if u want to…
this *shtty program is totally sensitive.
i recommend installing this at very last as well when every other driver is setup.

here u can find the uninstall tool as well, and to reinstall too.

Last edited: Nov 14, 2021

Источник

But what is a there’s a problem with the Armoury Crate. Many users complain about various issues they face, and you might have come up with a problem too, which probably lead you to this guide.

Contents

Armoury Crate – What Is It?
Common Issues Faced with Armoury Crate Software
- Armoury Crate Not Downloading
- Armoury Crate App Not Functioning
- Armoury Crate Not Able to Detect Keyboard
- Armoury Crate Not Able to Recognize Motherboard
- Armoury Crate Not Displaying GPU
- Armoury Crate Not Displaying Aura
- Armoury Crate Unable to Detect Aura Devices
Fixes For Armoury Crate Not Working
- Reinstall Armoury Crate and Get It Updated
- Uninstall Aura Sync
- Relink RGB Headers
- Deactivate Fast Startup
- Install ASUS Keyboard Hotkeys UAP/Driver
Is the Armoury Crate Worth It?
Frequently Asked Questions – FAQs
Wrapping It Up

Armoury Crate – What Is It?