Коллекция решений и диагностических данных
Данное средство обнаружения продуктов устанавливает на устройство Microsoft Windows программное,которое позволяет HP обнаруживать продукты HP и Compaq и выполнять сбор данных о них для обеспечения быстрого доступа информации поддержке решениям Сбор тех. данных по поддерживаемым продуктам, которые используются для определения продуктов, предоставления соответствующих решений и автообновления этого средства, а также помогают повышать качество продуктов, решений, услуг и удобства пользования.
Примечание: Это средство поддерживается только на компьютерах под управлением ОС Microsoft Windows. С помощью этого средства можно обнаружить компьютеры и принтеры HP.
Полученные данные:
- Операционная система
- Версия браузера
- Поставщик компьютера
- Имя/номер продукта
- Серийный номер
- Порт подключения
- Описание драйвера/устройства
- Конфигурация компьютера и/или принтера
- Диагностика оборудования и ПО
- Чернила HP/отличные от HP и/или тонер HP/отличный от HP
- Число напечатанных страниц
Сведения об установленном ПО:
- HP Support Solutions Framework: служба Windows, веб-сервер localhost и ПО
Удаление установленного ПО:
- Удалите платформу решений службы поддержки HP с помощью программ установки/удаления на компьютере.
Требования:
- Операционная система: Windows 7, Windows 8, Windows 8.1, Windows 10
- Браузер: Google Chrome 10+, Internet Explorer (IE)10.0+ и Firefox 3.6.x, 12.0+
Solution and Diagnostic Data Collection
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC’s only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework — Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove «HP Support Solutions Framework» through Add/Remove programs on PC
Requirements:
- Operating System — Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser — Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
Privacy Policy
© Copyright 2023 HP Development Company, L.P.
HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.
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Country/Region:
United States
Category:Notebooks
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Version:F.26
Released:20 Jun 2014
System:BIOS
Size:6.38Mb
Description:BIOS for HP ENVY m6-1153er
This package creates files that contain an image of the System BIOS
(ROM) for the supported notebook models in the 18A4 and 18A5 ROM
families. This package is used to flash the System ROM on supported
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:Synaptics TouchPad Driver
Version:16.5.3.3
Released:10 May 2013
System:Windows 8 64-bit
Size:136.1Mb
Description:Synaptics TouchPad Driver for HP ENVY m6-1153er
This package provides the driver that enables the Synaptics
TouchPad in supported notebook models that are running a supported
operating system. The driver enables general touchpad functionality
(for example double-tap and scroll) and provides a user interface.
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:Intel High-Definition (HD) Graphics Driver
Version:9.17.10.2857
Released:30 Nov 2012
System:Windows 8 64-bit
Size:136.46Mb
Description:Intel High-Definition (HD) Graphics Driver for HP ENVY m6-1153er
This package provides the driver that enables the Intel
High-Definition (HD) Graphics in supported notebook models that are
running a supported operating system. If high-definition multimedia
interface (HDMI) video output is supported, this package also
installs the HDMI Audio Driver.
Compatible devices:
C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:AMD High-Definition (HD) Graphics Driver
Version:8.982.10.6000
Released:30 Nov 2012
System:Windows 8 64-bit
Size:300Mb
Description:AMD High-Definition (HD) Graphics Driver for HP ENVY m6-1153er
This package provides the AMD High-Definition (HD) Graphics Driver
and Catalyst Control Center for supported notebook models that are
running a supported operating system. For notebooks with switchable
graphics modes, this package includes drivers for both graphics
processing units (GPUs). Switchable graphics enable users to switch
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:IDT High-Definition (HD) Audio Driver
Version:6.10.6433.0
Released:30 Nov 2012
System:Windows 8 64-bit
Size:43.6Mb
Description:IDT High-Definition (HD) Audio Driver for HP ENVY m6-1153er
This package contains the driver that enables the IDT
High-Definition (HD) Audio in supported notebook models that are
running a supported operating system.
Compatible devices:
C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:Validity Fingerprint Sensor Driver
Version:4.4.234.0
Released:24 Sep 2012
System:Windows 8 64-bit
Size:35.39Mb
Description:Validity Fingerprint Sensor Driver for HP ENVY m6-1153er
This package contains the driver that enables the Validity
Fingerprint Sensor in supported notebook models that are running a
supported operating system. The fingerprint sensor scans
fingerprints for use with biometric security applications.
Compatible devices:
C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:Intel Rapid Storage Technology Driver
Version:11.5.4.1001
Released:07 Sep 2012
System:Windows 8 64-bit
Size:8.73Mb
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This package contains the Intel Rapid Storage Technology Driver for
the supported notebook models and operating systems. The Intel
Rapid Storage Technology is designed to provide functionality for
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(SATA) disk performance with Native Command Queuing.
Compatible devices:
C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:Intel Chipset Installation Utility and Driver
Version:9.3.0.1021
Released:07 Sep 2012
System:Windows 8 64-bit
Size:2.53Mb
Description:Intel Chipset Installation Utility and Driver for HP ENVY m6-1153er
This package contains the Intel Chipset Installation Utility and
Driver for supported notebook models and operating systems. This
utility enables the operating system to show the correct name for
the installed Intel hardware in the Microsoft Windows Device
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:Realtek Local Area Network (LAN) Driver
Version:8.3.730.2012
Released:07 Sep 2012
System:Windows 8 64-bit
Size:5.87Mb
Description:Realtek Local Area Network (LAN) Driver for HP ENVY m6-1153er
This package provides the Realtek Local Area Network (LAN) Driver
that enables the Realtek Network Interface Card (NIC) Chip in
supported notebook models that are running a supported operating
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Compatible devices:
C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:Intel Management Engine Interface (MEI) Driver
Version:8.1.0.1263
Released:07 Sep 2012
System:Windows 8 64-bit
Size:48.09Mb
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Compatible devices:
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:Realtek Card Reader Driver
Version:6.2.8400.27025
Released:07 Sep 2012
System:Windows 8 64-bit
Size:11.07Mb
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This package contains the driver that enables the Realtek Card
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operating system. The card reader enables users to read from or
write to supported removable storage cards, which are typically
used in digital cameras, digital music players, and cellular
phones.
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C0Y08EA, C0Y08EAR
Category:Notebooks
Device:HP ENVY m6-1153er
Name:Intel Smart Connect Technology Driver
Version:3.0.30.1526
Released:07 Sep 2012
System:Windows 8 64-bit
Size:19.48Mb
Description:Intel Smart Connect Technology Driver for HP ENVY m6-1153er
This package provides the Intel Smart Connect Technology driver for
supported notebook models running a supported operating system. The
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Compatible devices:
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Device:HP ENVY m6-1153er
Name:Connected Backup Application
Version:15.2.0.367
Released:31 Jul 2013
System:Windows 8 64-bit
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Released:31 Dec 2013
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Device:HP ENVY m6-1153er
Name:Cyberlink MediaSuite Software
Version:10.0.4.2928
Released:27 Sep 2013
System:Windows 8.1 64-bitWindows 8 64-bit
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Category:Notebooks
Device:HP ENVY m6-1153er
Name:3005pr USB 3.0 Port Replicator Driver
Version:7.3.49122.0
Released:26 Jul 2013
System:Windows 8 64-bit
Size:35.08Mb
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HP 3005 pr USB 3.0 Port Replicator. This package is available for
supported notebook models running a supported operating system.
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Device:HP ENVY m6-1153er
Name:Cyberlink Power2Go Software
Version:8.0.3.2527
Released:27 Apr 2013
System:Windows 8 64-bit
Size:105.05Mb
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DVDs, HD DVDs and Blu-ray discs and also includes features for disc
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Name:Cyberlink PowerDirector Software
Version:10.0.5.3304
Released:31 Dec 2013
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Size:358.24Mb
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- Found — 45 drivers at 3 pages
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