На чтение 4 мин. Опубликовано 15.12.2019
От компании клиента находящейся на аутсорсинге в нашу компании поступила заявка по подключению МФУ HP LaserJet 1536dnf пользователю с ОС Windows XP. Заявку приняли в работу и приступили к выполнению.
Через установщик из официального ПО от HP, во время установки все время выдает ошибку, установка с первого раза редчайший случай. Перепробовали переустановку всех драйверов и обновлений Windows. Прочитав несколько форумов по данной проблеме нашли скрипт от HP LaserJet 1522 для подключения сканера по сети и переделали его под HP LaserJet 1536 dnf.
Сам скрипт представляет из себя следующее:
hpbniscan64.exe -f «hppasc16.inf» -m «vid_03f0&pid_012a&IP_SCAN» -a «10.9.34.23»
Принцип тот же, изменяем ip адрес в файле и запускаем.
Для того чтобы можно использовать программу сканировании от HP, нужно запустить Scan_AppHPScanLJM1530.msi
День добрый. Работая техником в IT-отделе, приходится сталкиваться с различными рода заявками. И среди этих заявок довольно прочное место занимает периферийная техника. И вот пришла заявка от пользователя, который говорит что у него стоит МФУ HP 1536, подключенная по сети LAN, и что раньше он сканировал удаленно по ней и в один прекрасный день сканер перестал отвечать, хотя у других в том же кабинете прекрасно.
Что делать?
Раз сканер у нас сетевой, то для начала убедимся, что он получает IP-адрес. На панели управления МФУ есть кнопка с изображением гаечного ключа:
Далее: «Отчет» — «Статистика сети», отправляем на печать.
1. В отчете мы видим IP-адрес устройства. Теперь идем за компьютер и проверяем. «Пуск — Устройства и принтеры» находим HP LJ 1536 dnf. Кликаем правой клавишей по значку принтера, переходим «Свойства принтера», затем на вкладку «Порты» и смотрим активный порт. Допустим в отчете получили 10.1.1.1, то и в активном порте должен быть тот же айпи.*Возможна непредвиденная ситуация, в «Устройства и принтеры» нету моего принтера, почему? Установите драйвера на свое устройство и перезагрузите компьютер.
В случае если стоит другой айпи, меняем его и проверяем сканирование.
2. Если проблема осталась, то удаляем драйвера перезагружаем компьютер и повторно ставим. На определённом этапе установщик попросит Вас ввести IP-адрес МФУ, вводит тот что получили в отчёте и пробуем сканировать.
Чем сканировать?
Штатной программой. При установке драйверов (которые идут в комплекте с МФУ), программа ставим и вспомогательные программы среди которых есть и средство под названием «HP Scan». Программа удобная, имеет встроенные шаблоны и набор настроек.
Встроенное в Windows. По умолчанию Windows имеет встроенную программу «Факсы и сканирование», найти его вы можете «Пуск — Все программы — Факсы и сканирование Windows». Программа простенькая, быстро разберётесь
ПО стороннего производителя. Ну тут их множество тот же ABBYY, WinScan2PDF итп Настройки у каждого индивидуальные.
Блогосфера, рефлексирующая мой опыт в IT-технологиях
Содержание
- Поиск по этому блогу
- вторник, 13 марта 2012 г.
- Настройка сканирования по сети HP LaserJet M1536dnf
Поиск по этому блогу
вторник, 13 марта 2012 г.
Настройка сканирования по сети HP LaserJet M1536dnf
«Фатальная ошибка не позволяет использовать продукт. Для отмены установки нажмите кнопку «Отмена».
Кто бы мог подумать, что для успешной установки драйверов в Windows 2008R2 потребуется установить компонент «Возможности рабочего стола (Desktop Experience pack)».
- В разделе Настроить этот сервер щелкните Добавить возможности.
- Установите флажок Возможности рабочего стола и нажмите кнопку Далее.
- Чтобы завершить выполнение мастера, нажмите кнопку Установить.
Установка компонента «Возможности рабочего стола» с помощью диспетчера сервера
- Откройте диспетчер сервера: нажмите кнопку Пуск, выделите пункт Администрирование и выберите команду Диспетчер сервера.
- В разделе Сводка функций щелкните Добавить возможности.
- Установите флажок Возможности рабочего стола и нажмите кнопку Далее.
- Чтобы завершить выполнение мастера, нажмите кнопку Установить.
После успешной установки в принтерах/факсах появится новый принтер, а в диспетчере устройств — устройство обработки изображений HP LJ M1530 MFP Series Scan.
Купили новый принтер-сканер-копир HP LaserJet M1536dnf, и вроде бы он должен поддерживать сетевое сканирование. И так, имеем следующие исходные данные:
- HP LaserJet M1536dnf
- Сервер терминалов Windows server 2012 R2
Задача:
Предоставить пользователям возможность сканирования на HP LaserJet M1536dnf , который имеет только подключение по сети
У HP есть «Базовый драйвер печати и сканирования HP LaserJet» (hp_M1530_MFP_Basic_usb_n_w.exe).
- Описание: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-90303-1&cc=ru&dlc=ru&lc=ru&os=4024&product=3974279&sw_lang=
- Скачать: http://ftp.hp.com/pub/softlib/software12/COL36682/Im-90303-1/hp_M1530_MFP_Basic_usb_n_w.exe
Чтобы при установке не появлялось «Фатальная ошибка не позволяет использовать продукт. Для отмены установки нажмите кнопку «Отмена». Необходимо установить компоненты windows
Устанавливаем компонент «NET.Framework 3.5»
Устанавливаем компонент «Desktop Experience feature» (Возможности рабочего стола)
После инсталляции компонентов запускаем скачанный ранее hp_M1530_MFP_Basic_usb_n_w.exe. Устанавливаем.
Для того чтобы появилась программа сканирования, необходимо любым архиватором распаковать «hp_M1530_MFP_Basic_usb_n_w.exe» и запустить ..hp_M1530_MFP_basic_Solution_usb_n_wSetupProductScan_AppHPScanLJM1530.msi.
После установки на рабочем столе появится ярлык HP Scan, запускаем и пробуем сканировать
Документация и ссылки по HP и сетевому сканированию для вкуривания:
- http://technet.microsoft.com/en-us/library/ee940564(v=ws.10).aspx
- http://blogs.technet.com/b/rmilne/archive/2013/07/11/install-desktop-experience-on-windows-server-2012.aspx
- http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-90303-1&cc=ru&dlc=ru&lc=ru&os=4024&product=3974279&sw_lang=
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
02-05-2016
05:19 AM
— last edited on
02-05-2016
08:12 AM
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kevin-t
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Product: laserjet 1536dnf mfp
After upgrading to Windows 10 from Wndows 7 I’ve run into a problem with the Scaner on the HP LJ 1536dnf MFP.
Before letting MS update my Laptop I removed the Printer from Windows 7. The PC updated to Windows 10 and then I reinstalled the Prnter Software. I did this because I previously had an issue on another PC that I updated to Windows 10 did not get the printer working right.
When I install the Full Featured Printer software downloaded from the HP website, the Printer works, but the SCan Feature does not work — when I click on the Icon for the scan and I get a message that says «HP JL M1530 MFP Series Scan was not found»
I’m not trying to use the HP Print and Scan Doctor to see if that helps.
If anyone has any further suggestions, Please post. Thanks.
1 ACCEPTED SOLUTION
02-15-2016
07:17 PM
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I finally figured out what I did wrong.
When I first installed the HP software on the Laptop it asks how you have the printer connected (1) USB (2) Network (3) Wireless. Because I had a Laptop with a Wireless connection, I selected the wireless option.
However, that was not the setup I have for this HP Printer. I have this HP Printer connected to my Wireless Router using an Ethernet Cable. So even though the Laptop was wireless, the HP Printer is actually a Network connected device.
So, I unnstalled the HP software and re-installed it and then selected option 2 — the Network connected HP printer and the software installed and the Printer and Scanner now work perfectly on the Laptop.
I think what was confusing me was that option 3 — the wireless option — actually worked and the setup went through even though I really shouldn’t have picked that option.
Anyway, it is all working now. If I ONLY would have picked the right option when I selected the install, I wouldn’t have had a single problem.
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8 REPLIES 8
02-08-2016
07:27 AM
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Welcome to the HP Forums!
I understand that you cannot scan with your HP Laserjet 1536dnf mfp printer, on Windows 10. And, I am happy to help!
To verify that the printer’s hardware is functional, are you able to make copies with the printer’s scanner glass?
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you ‘like’, or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope to hear from you soon! 
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up» to say “Thanks” for helping!
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Yes
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02-13-2016
07:48 AM
— edited
02-13-2016
10:23 AM
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I know the scanner is workng properly, because I have 3 other PC’s that I upgraded to Windows 10 that do not have this problem and the scanner works fine.
The only thing I did differently on this last PC that I upgraded was that before I upgraded to Windows 10 I when ahead and deleted the Printer in Windows7 first. My plan was to let the PC upgrade to Windows 10 and then I would re-install the HP Printer software in Windows 10 thinking this would eliminate any issues with the Printer Drivers. We’ll, everything worked except the scanner.. it just does not launch at all. The printer works perfectly though.
I have deleted and reinstalled the printer software in Windows 10 several times. That didn’t help. I have downloaded the most recent HP Full Package from the HP website. It installs without a problem… when I click on the Scanner Icon, it just doesn’t launch.
I tried disabling the Window Firewall and the AV protection during the installation — still can’t get the scanner to launch. I tried running the scanner as an Administrator (the account on the PC is an administrator anyway). That didn’t work.
So, it’s a mystery why this install doesn’t work and my other PC’s work fine. The only difference between the PC’s that have the scanner softare working is that I just let the Windows 10 upgrade without trying to remove the printer in Windows 7. I guess I should have not tried to «outsmart» the Windows 10 update!
So, any further suggestions to test, please let me know… Thanks
PS, I will try the «Scan without using HP Software» and will report what happens…
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02-15-2016
04:37 AM
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I tried to use the Windows 10 App’s for scanning and Windows reported that it could not detect a scanner, so it didn’t work.
So I guess the next question would be how to get Windows 10 to detect the Scanner. Can the Scanner be Manually added?
I am connecting to the HP Printer/scanner via a Wireless Connection. I wonder if I connected to the Printer directly with a Printer Cable if that would help any?
Any suggestions to fix this problem are appreciated.
Was this reply helpful?
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02-15-2016
06:10 PM
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I used a Printer Cable and connected it to a USB Port on my Laptop and to the HP Printer. Then when I clicked on the HP Scanner it worked fine. So I do have a work-around if I even need to scan something. Not the solution I was looking for, but it makes the scanner work.
I actually have this Printer connected via an Ethernet Cable to my wireless Router. My Laptop connects via the network. So I’m beginning to wonder if there is a port being blocked by my Wireless router.
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02-15-2016
07:17 PM
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I finally figured out what I did wrong.
When I first installed the HP software on the Laptop it asks how you have the printer connected (1) USB (2) Network (3) Wireless. Because I had a Laptop with a Wireless connection, I selected the wireless option.
However, that was not the setup I have for this HP Printer. I have this HP Printer connected to my Wireless Router using an Ethernet Cable. So even though the Laptop was wireless, the HP Printer is actually a Network connected device.
So, I unnstalled the HP software and re-installed it and then selected option 2 — the Network connected HP printer and the software installed and the Printer and Scanner now work perfectly on the Laptop.
I think what was confusing me was that option 3 — the wireless option — actually worked and the setup went through even though I really shouldn’t have picked that option.
Anyway, it is all working now. If I ONLY would have picked the right option when I selected the install, I wouldn’t have had a single problem.
Was this reply helpful?
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No
02-17-2016
12:53 PM
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The HP scan and capture worked perfectly. Thanks
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09-30-2016
05:41 AM
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For me it’s not working. I have the exact same setup. It worked before, but after changing ISP, meaning changing modem/router, it doesn’t work anymore. Printing works. I can also access the printers admin-pages from my laptop. Just not scan. Neither does the Win built-in scanning app work. It says the printer is ofline.
Any ideas appreciated.
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09-30-2016
05:48 AM
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Additional info:
HP Scan and Capture tool, while under settings, connect to device — Even when I specify the IP-address, it states it cannot find the device, although I can print to it and access the admin-pages…
(Oh, and it’s a 1522nf — just noted the subject….)
Was this reply helpful?
Yes
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Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
02-05-2016
05:19 AM
— last edited on
02-05-2016
08:12 AM
by
kevin-t
HP Recommended
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Product: laserjet 1536dnf mfp
After upgrading to Windows 10 from Wndows 7 I’ve run into a problem with the Scaner on the HP LJ 1536dnf MFP.
Before letting MS update my Laptop I removed the Printer from Windows 7. The PC updated to Windows 10 and then I reinstalled the Prnter Software. I did this because I previously had an issue on another PC that I updated to Windows 10 did not get the printer working right.
When I install the Full Featured Printer software downloaded from the HP website, the Printer works, but the SCan Feature does not work — when I click on the Icon for the scan and I get a message that says «HP JL M1530 MFP Series Scan was not found»
I’m not trying to use the HP Print and Scan Doctor to see if that helps.
If anyone has any further suggestions, Please post. Thanks.
1 ACCEPTED SOLUTION
02-15-2016
07:17 PM
HP Recommended
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I finally figured out what I did wrong.
When I first installed the HP software on the Laptop it asks how you have the printer connected (1) USB (2) Network (3) Wireless. Because I had a Laptop with a Wireless connection, I selected the wireless option.
However, that was not the setup I have for this HP Printer. I have this HP Printer connected to my Wireless Router using an Ethernet Cable. So even though the Laptop was wireless, the HP Printer is actually a Network connected device.
So, I unnstalled the HP software and re-installed it and then selected option 2 — the Network connected HP printer and the software installed and the Printer and Scanner now work perfectly on the Laptop.
I think what was confusing me was that option 3 — the wireless option — actually worked and the setup went through even though I really shouldn’t have picked that option.
Anyway, it is all working now. If I ONLY would have picked the right option when I selected the install, I wouldn’t have had a single problem.
Was this reply helpful?
Yes
No
8 REPLIES 8
02-08-2016
07:27 AM
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Welcome to the HP Forums!
I understand that you cannot scan with your HP Laserjet 1536dnf mfp printer, on Windows 10. And, I am happy to help!
To verify that the printer’s hardware is functional, are you able to make copies with the printer’s scanner glass?
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you ‘like’, or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope to hear from you soon! 
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up» to say “Thanks” for helping!
Was this reply helpful?
Yes
No
02-13-2016
07:48 AM
— edited
02-13-2016
10:23 AM
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I know the scanner is workng properly, because I have 3 other PC’s that I upgraded to Windows 10 that do not have this problem and the scanner works fine.
The only thing I did differently on this last PC that I upgraded was that before I upgraded to Windows 10 I when ahead and deleted the Printer in Windows7 first. My plan was to let the PC upgrade to Windows 10 and then I would re-install the HP Printer software in Windows 10 thinking this would eliminate any issues with the Printer Drivers. We’ll, everything worked except the scanner.. it just does not launch at all. The printer works perfectly though.
I have deleted and reinstalled the printer software in Windows 10 several times. That didn’t help. I have downloaded the most recent HP Full Package from the HP website. It installs without a problem… when I click on the Scanner Icon, it just doesn’t launch.
I tried disabling the Window Firewall and the AV protection during the installation — still can’t get the scanner to launch. I tried running the scanner as an Administrator (the account on the PC is an administrator anyway). That didn’t work.
So, it’s a mystery why this install doesn’t work and my other PC’s work fine. The only difference between the PC’s that have the scanner softare working is that I just let the Windows 10 upgrade without trying to remove the printer in Windows 7. I guess I should have not tried to «outsmart» the Windows 10 update!
So, any further suggestions to test, please let me know… Thanks
PS, I will try the «Scan without using HP Software» and will report what happens…
Was this reply helpful?
Yes
No
02-15-2016
04:37 AM
HP Recommended
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I tried to use the Windows 10 App’s for scanning and Windows reported that it could not detect a scanner, so it didn’t work.
So I guess the next question would be how to get Windows 10 to detect the Scanner. Can the Scanner be Manually added?
I am connecting to the HP Printer/scanner via a Wireless Connection. I wonder if I connected to the Printer directly with a Printer Cable if that would help any?
Any suggestions to fix this problem are appreciated.
Was this reply helpful?
Yes
No
02-15-2016
06:10 PM
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I used a Printer Cable and connected it to a USB Port on my Laptop and to the HP Printer. Then when I clicked on the HP Scanner it worked fine. So I do have a work-around if I even need to scan something. Not the solution I was looking for, but it makes the scanner work.
I actually have this Printer connected via an Ethernet Cable to my wireless Router. My Laptop connects via the network. So I’m beginning to wonder if there is a port being blocked by my Wireless router.
Was this reply helpful?
Yes
No
02-15-2016
07:17 PM
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I finally figured out what I did wrong.
When I first installed the HP software on the Laptop it asks how you have the printer connected (1) USB (2) Network (3) Wireless. Because I had a Laptop with a Wireless connection, I selected the wireless option.
However, that was not the setup I have for this HP Printer. I have this HP Printer connected to my Wireless Router using an Ethernet Cable. So even though the Laptop was wireless, the HP Printer is actually a Network connected device.
So, I unnstalled the HP software and re-installed it and then selected option 2 — the Network connected HP printer and the software installed and the Printer and Scanner now work perfectly on the Laptop.
I think what was confusing me was that option 3 — the wireless option — actually worked and the setup went through even though I really shouldn’t have picked that option.
Anyway, it is all working now. If I ONLY would have picked the right option when I selected the install, I wouldn’t have had a single problem.
Was this reply helpful?
Yes
No
02-17-2016
12:53 PM
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The HP scan and capture worked perfectly. Thanks
Was this reply helpful?
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Zeta
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09-30-2016
05:41 AM
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For me it’s not working. I have the exact same setup. It worked before, but after changing ISP, meaning changing modem/router, it doesn’t work anymore. Printing works. I can also access the printers admin-pages from my laptop. Just not scan. Neither does the Win built-in scanning app work. It says the printer is ofline.
Any ideas appreciated.
Was this reply helpful?
Yes
No
Zeta
8
3
1
20,021
Level 2
09-30-2016
05:48 AM
HP Recommended
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Additional info:
HP Scan and Capture tool, while under settings, connect to device — Even when I specify the IP-address, it states it cannot find the device, although I can print to it and access the admin-pages…
(Oh, and it’s a 1522nf — just noted the subject….)
Was this reply helpful?
Yes
No
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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2 / 2 / 1 Регистрация: 23.03.2012 Сообщений: 101 |
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18.01.2018, 09:25. Показов 23203. Ответов 8
Здравствуйте, есть в сети принтер M1536dnf, добавляется по IP адресу, вполне себе виден, открывается веб-интерфейс.
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а smart install на его web-морде есть?
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2 / 2 / 1 Регистрация: 23.03.2012 Сообщений: 101 |
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18.01.2018, 10:07 [ТС] |
3 |
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Не вижу такого
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2459 / 923 / 177 Регистрация: 03.03.2015 Сообщений: 6,477 |
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18.01.2018, 10:57 |
4 |
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Непонятна сама суть затеи: аппарат работает, зачем надо его вообще трогать?
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2 / 2 / 1 Регистрация: 23.03.2012 Сообщений: 101 |
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18.01.2018, 12:09 [ТС] |
5 |
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Надо чтобы аппарат работал не только как принтер, а еще как сканер.
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2459 / 923 / 177 Регистрация: 03.03.2015 Сообщений: 6,477 |
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18.01.2018, 12:19 |
6 |
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Вариантов масса, и все они стары как мир.
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2 / 2 / 1 Регистрация: 23.03.2012 Сообщений: 101 |
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18.01.2018, 13:32 [ТС] |
7 |
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Опытным путем выяснил что проблема в моем компьютере, через другой компьютер программа успешно нашла принтер
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2459 / 923 / 177 Регистрация: 03.03.2015 Сообщений: 6,477 |
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18.01.2018, 16:39 |
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Осталось сравнить software на этих компах и вычислить виновника)
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2 / 2 / 1 Регистрация: 23.03.2012 Сообщений: 101 |
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18.01.2018, 17:03 [ТС] |
9 |
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Одинаковый, использовал один и тот же диск
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