Проблема касается довольно старенького ноутбука. А конкретно его дискретной видеокарты AMD Radeon HD 6770M. Раньше все было нормально. Поставил в биосе фиксированную настройку, и переводил с дискретки, на встроенную Intel. Но после установки 10-ки, или даже после установки 8.1 (не уверен, так как долгое время не играл в серьезные игры)..А теперь вот поставил «Tomb Raider 2013», и понял, что игра просто не определяет дискретку! Видит только карту Intel. Да и вобще еле-еле запускается, что явно говорит — работает встроенное железо.
А теперь вопрос! Как исправить положение? Как заставить работать обе? Сразу скажу, что поставил последние дрова на видео с официального сайта. И вобще Центр Обновлений работает. Надеюсь на помощь, потому как просто не представляю куда обратиться.
Все что нужно менял. Все как надо устанавливал. Интересный факт! Вначале центр обновлений обновил интегрированную, и появилась знакомая панель управления в трее, где по идее можно менять карты с одной на другую. Однако там была лишь Интел и все! Так что мне неволей пришлось устанавливать драйвера AMD. И как только я их установил эта панель исчезла(будто ее не было вовсе!) И собственно снова как в первом сообщении. Игра не определяет дискретку. Только интегрированную.
Касательно диспетчера отдельно! Все там включено. А увидеть дискретку в настройках игры можно лишь вырубив Интел в диспетчере насильно. Как то так…
Даже нашел пару видео-гайдов по поводу переключений видео карт в сети. К сожалению пока ничего не помогло. Копаюсь далее, и надеюсь на чудесное избавление.Все еще жду предположений от сообщества. Может я чего не так кручу верчу..
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I need some technical help if you can… my computer graphics card is ATI Mobility radeon HD 4650. Windows 10 original. I´ve looked for an updated driver and cant find one.. This happened last week after a windows automatic update… Need help with the driver as the resolution is all stretched…thank you. 
I have an HP Pavilion dv7 2080ep
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MKazi
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@neco5
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.
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neco5
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I have not received a reply yet.
I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650
YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!! MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED. IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE I MADE.
THIS IS PLAIN **bleep** !!
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neco5
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I have not received a reply yet.
I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650
YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!! MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED.
IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE.
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if you are an HP employee why are you doing NOTHING??????????????????????????????????????????
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12-04-2017
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I am having the same issue, did you ever get a response or solution?
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Nothing…. HP simply ignores clients until we take them to court… they CANNOT SELL PC´s and not upgrade their drivers… I have spoken to my lawyer.
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Huffer
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This computer was issued to the public in 2009. It was sold with Windows Vista. That was 4 Windows versions ago. So «Windows 10 original» is a misrepresentation right there.
There is no known legal obligation to support 8 year old laptops on operating systems not sold with the computer so I guess I would challenge the alleged lawyer to show us where that comes from.
This from AMD to you, sir:
Products That Do Not Support Windows® 10
AMD Radeon™ HD 4000 Series products and older are not certified to support Windows Display Driver Model (WDDM) 1.2 or higher and therefore, do not have driver support for Windows® 10.
The following is a list of graphics products that do not support Windows® 10:
- ATI Radeon™ HD 4000 Series /ATI Mobility Radeon™ HD 4000 Series Graphics
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If other brands do it so should HP !!!
AND you are WRONG SIR… HP updated drivers until win 7 64 bits and then stopped.. stopped because people will need a new computer BUT where you ARE WRONG again is that most people don´t want anything to do with HP.. not for PCs, printers etc and WHY?????
Because of the unprifessional support they give clients !!!!
SO HP WINS ON ONE BUY AND LOOSES ON THE REST… SO WHO LOOSES THE MOST ?????
think HP……… !!! you have lost me as a HP client and MANYYYYYYYYYYYYY MORE OTHERS.
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If that were truly the case, why did the old driver work up until a week ago. That is the part I cannot understand. why would an update kill the driver unless changes were made by MS or HP. I might understand if it were a new OS but this has been working in Win 10 for awhile now.
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neco5
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I need some technical help if you can… my computer graphics card is ATI Mobility radeon HD 4650. Windows 10 original. I´ve looked for an updated driver and cant find one.. This happened last week after a windows automatic update… Need help with the driver as the resolution is all stretched…thank you. 
I have an HP Pavilion dv7 2080ep
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MKazi
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@neco5
I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).
Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.
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neco5
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I have not received a reply yet.
I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650
YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!! MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED. IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE I MADE.
THIS IS PLAIN **bleep** !!
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neco5
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01:32 PM
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I have not received a reply yet.
I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650
YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!! MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED.
IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE.
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neco5
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if you are an HP employee why are you doing NOTHING??????????????????????????????????????????
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12-04-2017
01:48 PM
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I am having the same issue, did you ever get a response or solution?
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neco5
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Nothing…. HP simply ignores clients until we take them to court… they CANNOT SELL PC´s and not upgrade their drivers… I have spoken to my lawyer.
Was this reply helpful?
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Huffer
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12-04-2017
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This computer was issued to the public in 2009. It was sold with Windows Vista. That was 4 Windows versions ago. So «Windows 10 original» is a misrepresentation right there.
There is no known legal obligation to support 8 year old laptops on operating systems not sold with the computer so I guess I would challenge the alleged lawyer to show us where that comes from.
This from AMD to you, sir:
Products That Do Not Support Windows® 10
AMD Radeon™ HD 4000 Series products and older are not certified to support Windows Display Driver Model (WDDM) 1.2 or higher and therefore, do not have driver support for Windows® 10.
The following is a list of graphics products that do not support Windows® 10:
- ATI Radeon™ HD 4000 Series /ATI Mobility Radeon™ HD 4000 Series Graphics
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neco5
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If other brands do it so should HP !!!
AND you are WRONG SIR… HP updated drivers until win 7 64 bits and then stopped.. stopped because people will need a new computer BUT where you ARE WRONG again is that most people don´t want anything to do with HP.. not for PCs, printers etc and WHY?????
Because of the unprifessional support they give clients !!!!
SO HP WINS ON ONE BUY AND LOOSES ON THE REST… SO WHO LOOSES THE MOST ?????
think HP……… !!! you have lost me as a HP client and MANYYYYYYYYYYYYY MORE OTHERS.
Was this reply helpful?
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12-04-2017
04:52 PM
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If that were truly the case, why did the old driver work up until a week ago. That is the part I cannot understand. why would an update kill the driver unless changes were made by MS or HP. I might understand if it were a new OS but this has been working in Win 10 for awhile now.
Was this reply helpful?
Yes
No
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Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
@Federico18
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.
While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
Название ноутбука
HP PAVILION DV7
Для операционных систем
Windows 10 x64
Устройства
ноутбука HP PAVILION DV7
Драйвера PAVILION DV7 для Windows x64
Драйвера PAVILION DV7 для Windows x86
Драйвера PAVILION DV7 скачать для Windows 10 x64
|
Устройства |
ОС |
ID |
Inf |
Ссылка |
|---|---|---|---|---|
|
Microsoft Surface ACPI-Compliant Control Method Battery 1.2.28.0
|
Windows 10 x64 Windows 8.1 x64 |
*PNP0C0A ACPIPNP0C0A ACPIVEN_PNP&DEV_0C0A |
SurfaceACPIBattery.inf | Скачать |