@M4rcin
Welcome to the HP Community
HP smart cannot be installed without the Microsoft Store.
I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
Remove the USB if connected
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete’ or `Remove Device’
6.) Open up the run command with the «Windows key + R» key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between «printui.exe» and «/s»)
8.) Click on the «Drivers» tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/gb-en/drivers/selfservice/hp-officejet-pro-8500a-e-all-in-one-printer-series-… to download and install the HP Officejet Pro 8500A e-All-in-One Printer series — A910 Full Feature Software and Driver.
Try to scan.
Keep me posted, how it goes!
If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
@M4rcin
Welcome to the HP Community
HP smart cannot be installed without the Microsoft Store.
I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
Remove the USB if connected
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete’ or `Remove Device’
6.) Open up the run command with the «Windows key + R» key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between «printui.exe» and «/s»)
8.) Click on the «Drivers» tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/gb-en/drivers/selfservice/hp-officejet-pro-8500a-e-all-in-one-printer-series-… to download and install the HP Officejet Pro 8500A e-All-in-One Printer series — A910 Full Feature Software and Driver.
Try to scan.
Keep me posted, how it goes!
If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
@Semura1980
Welcome to the HP Community.
HP Smart is only available from the Apps Store for the particular OS.
In the case of HP Smart Windows, the source is the Microsoft Store
What else?
Install the Full Feature Software / full driver printer software.
==============================================================================
The full driver provides the foundation on which other programs and printing software depend.
Preparation
If you have not done so,
In addition to the HP Smart application (if available),
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
The installation of the printer software adds two shortcut icons to the Desktop.
The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scan is named for itself and provides a direct call to the HP Scan software.
Programs_and_Features_Printer_Desktop_Icons_4
Next…
Printer software not installed — OR — (still) installed but not working?
NOTE: If the printer software shows installed but is not working as expected,
Uninstall the printer software from Control Panel > icon view > Programs and Features
Restart the computer and log in
Reminder: If using USB, disconnect the USB printer cable between the printer and the computer before installing software. (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.
Install a fresh copy of the Full Feature Software / Full Driver printer software
Restart the computer and log in
Method — Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page — HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and «Run as Administrator» to start the installation
- When asked, Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start… The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software — select the «Full Driver« set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
=================================================================================
References / Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers — Using the HP Smart App (Windows 10)
NOTES:
Disconnect from Virtual Private Network (VPN) connection before downloading.
- HP Smart requires that you sign into the application using your HP Account credentials.
- HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
HP Printer Home Page — References and Resources – Learn about your Printer — Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
HP Tango series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website — We are not an HP business group.
Our Community is comprised of volunteers — people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click «Accept as Solution»
22.1 k
Официальное приложение HP для управления своим принтером
HP Smart — это официальное приложение HP для управления вашими принтерами с Windows. С его помощью вы можете управлять всеми видами принтеров и сканеров, которые продает эта компания, включая лазерные…
Больше информации
Лицензия | Бесплатно | |
---|---|---|
ОС | Windows |
Раздел | Печать | |
---|---|---|
Язык | Pусский | |
Автор | HP | |
Размер | 399.79 MB | |
Загрузки | 22,070 | |
Дата | 30 янв 2023 | |
SHA256 | 9f671a485523b08ed85f5da9f2d44432ee70dd0f6fbd63300e58bbefc60f2d9c | |
Возрастные ограничения | Для всех возрастов | |
Почему это приложение опубликовано на Uptodown? |
(Больше информации) |
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HP Smart – это драйвер для настройки и работы с принтером и сканером модели HP, некоторые функции которого поддерживаются только с подключением к сети. Приложение поддерживается операционной системой Виндовс 10 и подходит для регулярного использования как начинающими пользователями, так и профессионалами.
Возможности
- Программа помогает печатать, сканировать, копировать и передавать текстовые файлы и изображения прямо с компьютера коллегам и друзьям;
- Позволяет передавать материалы в облачное хранилище;
- Помогает настроить по инструкции и управлять устройством, например запускать печать, с помощью сетевого подключения;
- Позволяет совершать сканирование в высоком качестве, а также добавлять и улучшать готовые файлы с помощью обрезки, добавить фильтры и прочее;
- Позволяет отправлять факсы с помощь специальной функции.
Внимание! Многие ищут где можно HP Smart скачать бесплатно для Windows 10 без магазина (Microsoft Windows Store), это на данный момент не возможно, в открытом доступе нет отдельного файла установщика. Как только появиться, мы сразу разместим. А пока, по ссылке ниже вы сможете скачать HP Smart с официального сайта, то есть через магазин.
Обновлено: Апрель 30, 2022
Версия: Последняя версия
Размер: 1 Мб
Версия ОС: Windows 64 bit/32 бит
Языки: Русский язык, Английский язык