Pci ven 8086 dev 2e32 subsys 836d1043 rev 03 windows 10

Intel® Chipset Device Software Update Through Microsoft Windows* Update Overwrites Existing Device Drivers Causing Loss of Functionality

Content Type Troubleshooting

Article ID 000023446

Last Reviewed 08/28/2018

What’s the primary issue?

Intel SMBus Controller device drivers are overwritten with Intel® Chipset Device Software when updated through Microsoft Windows* Update, causing a loss of functionality for affected Intel SMBus Controller devices. 1 This loss of functionality applies to Windows* 7, Windows 8, Windows 8.1, and Windows Server systems.

What are you seeing?

You may experience a loss of functionality for the listed Intel SMBus Controller devices.

The SMBus is used for system management communications. If the device driver for the Intel SMBus Controller is not correctly installed, the temperature reporting, as an example, for the processor, PCH, and memory modules may not function as expected.

Why are you seeing it?

The existing Intel SMBus Controller device drivers are overwritten with the Intel Chipset Device Software, which provides the operating system with information about the device/hardware. This information allows the operating system to display the correct product name for that piece of hardware in Device Manager. The Intel Chipset Device Software does not install device drivers for the Intel SMBus Controller, resulting in a loss of device functionality.

How to fix it

1 What are the affected products?

The Intel Platform Controller Hub (PCH) SMBus Controller with the following hardware device IDs is affected:

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Pci ven 8086 dev 2e32 subsys 836d1043 rev 03 windows 10

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