Windows 10 microphone does not work

Microphone Is Not Working in Windows 10. How to Easily Fix It

Many users experience problems with microphones not recording sound, and being unable to use Skype and other similar apps. If your microphone isn’t working, this article will help you fix that.

Why Is My Microphone Not Working?

This problem has become more prevalent after the introduction of the Windows 10 Creators update. There are many reasons why internal and external microphones don’t work, including incorrect audio drivers, operating system issues, hardware problems, and so on.

How to Test My Microphone?

First, ensure that the microphone is not damaged. Connect the microphone to another computer. It would be even better if the other computer is not running the same operating system version.

For example, if you are using Windows 10, we recommend that you test your microphone on a computer running Windows 7 and so on. If the microphone is not working when connected to the other computer, the microphone itself is likely damaged.

If possible, connect a different microphone to your current computer and see if it works. This will help you determine if the problem is with the computer or microphone.

If you are using a desktop computer and an external microphone, try to connect it to the rear port of the computer. In some cases, front ports don’t always work.

If you tried connecting your microphone to another computer and it is working, read the guide below to find out how to fix this problem. The steps also apply to laptop computers with internal microphones.

Video Showing How to Fix Microphone Not Working on Windows 10:

Table of Contents:

• Introduction
• Run Windows Troubleshooter
• Make Sure That Microphone Is Enabled
• Set Your Microphone as a Default Device
• Make Sure That Microphone Is Not Muted
• Reinstall or Update Your Microphone Drivers
• Restart Windows Audio Service
• Restore Your System Using Restore Points
• Video Showing How to Fix Microphone Not Working on Windows 10

Run Windows Troubleshooter

Windows includes several troubleshooters designed to quickly diagnose and automatically resolve various computer problems.

Go to Settings, type «troubleshoot», and select «Troubleshoot» from the list to start troubleshooting.

Find «Recording Audio» under «Find and fix other problems» and select it. Click «Run the troubleshooter» and follow the instructions. See if the Windows Update Troubleshooter solves the problem with the external or internal microphone. In addition, run the «Speech» troubleshooter.

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Make Sure That Microphone Is Enabled

Ensure that your microphone in the Windows 10 operating system is enabled. It may be simply turned off — the reason why it does not work. To see if it is enabled in Windows, go to Settings, find and click «Privacy».

In the Privacy settings window, find and select the «Microphone» section on the left pane. Ensure that the toggle under «Let apps use my microphone» is switched to the «On» position. If you are using your microphone with a particular application, check that you gave that app access to the microphone.

Find the app in the list and check that the toggle is switched to the «On» position. See if this solves the problem with the microphone.

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Set Your Microphone as a Default Device

If the external microphone is connected to your computer, this does not necessarily mean that it is set as the default device — you might need to do this manually.

To do so, right-click the speaker/volume icon and select «Recording devices» from the contextual menu.

In the Recording tab, select your microphone and then click «Set Default» to set it as the default recording device. Check if this solves the problem with the microphone.

If there is no microphone in the recording devices list, right-click on the empty space in the Recording tab window and enable the «Show Disabled Devices» and «Show Disconnected Devices» options.

The microphone should appear, and you will be able to set it as the default device by performing the step described previously.

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Make Sure That Microphone Is Not Muted

Another reason your microphone might not work is if it was muted or the volume set to a minimum.

To check, right-click the speaker icon in the Taskbar and select «Recording devices». Select the microphone (your recording device) and click «Properties».

In the Microphone Properties window, click the «Levels» tab and ensure that the speaker icon has no red sign beside it and the volume is set to 100. Check the changes if needed and click «Apply». See if the microphone problem persists.

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Reinstall or Update Your Microphone Drivers

A device driver provides information to the operating system and other software about how to interact with specific hardware. If the correct driver is not installed, the device might not function properly, if at all.

You can try to uninstall and then let Windows reinstall drivers automatically, or you can update drivers manually (or try both methods). To reinstall microphone drivers, type «device manager» in Search and click the «Device Manager» result.

Double-click «Audio inputs and outputs» (or click the arrow) in the Device Manager window to expand that section.

Right-click the recording device (your microphone) and select «Uninstall driver» from the contextual menu. Restart the computer, and Windows will reinstall the missing drivers.

If Windows fails to reinstall the driver, you can force the system to reinstall by going to Device Manager and right-clicking the computer name (it should be the first one on the list).

Select «Scan for hardware changes», and Windows will install the missing drivers.

If you want to update your drivers manually or automatically, right-click the recording device in Device Manager and select «Update driver» from the contextual menu.

You will be asked to search for updated driver software automatically online or browse the computer for driver software. If you select the first option, Windows will search the computer and Internet for the latest driver software for your device.

If you select the second option, you must locate and install drivers manually. Using this option requires having previously downloaded drivers to the computer or a USB flash drive.

Another way to update or install new drivers for devices is by using third-party software such as Snappy Driver Installer. Snappy Driver Installer (SDI) is a free driver updater for Windows. Drivers downloaded through Snappy Driver Installer are simply collections (packs) of drivers for various hardware such as sound devices, video cards, network adapters, etc. You can download Snappy Driver Installer from here. 

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Restart Windows Audio Service

Windows Services (also known as services.msc) are used to modify how Windows services run on your system. These services are responsible for running available programs and managing many system settings and resources. You can modify a service’s settings for security, troubleshooting, and performance-related reasons.

Windows Audio service manages audio for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If it is disabled, any services that depend on it will fail to start.

To restart Windows Audio services, press the Windows key + R on the keyboard or type run in Search and click the «Run» result to open the Run dialog box. Once it is open, type «services.msc» and press Enter on your keyboard or click «OK».

In the Services window, you will see a list of Windows services. Find the «Windows Audio» service and right-click it. Select «Restart» from the contextual menu. Alternatively, you can select «Stop» and then right-click it again and select «Start». Check if this solves the microphone problem.

If that does not work, right-click the «Windows Audio» service and select «Properties» from the contextual menu. Check if the «Startup type» is set to «Automatic» in the Windows Audio service properties window. If not, set it to Automatic and click «Apply» to save the changes. Restart the computer and see if this solves the problem.

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Restore Your System Using Restore Points

The System Restore tool creates restore points. A restore point is a collection of important system files stored by System Restore on a given date and time. System Restore reverts everything to a saved restore point, but first, you must have one recorded. If a restore point does not exist on your computer, System Restore has nothing to revert to.

To use this tool, you must have created restore points. With a created restore point, this feature will bring your system back to the previous working state without affecting your files and data.

Apply this method only if your microphone stopped working recently. For example, if this problem occurred after you updated Windows. If you have any system restore points created before you started experiencing issues with the microphone, you might be able to fix the problem by performing a System Restore.

To restore your system, launch Run by pressing the Windows Key + R and typing «rstrui.exe». In the Run dialog box, press Enter or click «OK».

In the System Restore window, click «Next».

If there are restore points created, you will see a list of them. Mark the «Show more restore points» checkbox. This should display more restore points. Select the most appropriate restore point (depending on the time created, etc.) and click «Next».

Do not select a Restore Point when the problems with your microphone are already present.

Confirm the restore point. Your computer will be restored to the state before the event detailed in the «Description» field. If you are happy with your choice, click «Finish» and begin the system restore process.

We hope that this guide was helpful and you can solve the problem with your microphone. If you know of another method that solved this problem not mentioned in our guide, please share it with us by leaving a comment in the section below.

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It is needless to talk about the importance of the microphone in your PC. Just think of all your meetings on Skype or Zoom and the like, and you already realize how much of a setback a non-functional microphone on your Windows 11 or Windows 10 laptop is.

It may not be a frequent occurrence that your microphone is not working, but there could have been a few factors to trigger this issue. One common culprit is updates not being properly installed. It could also be a hardware issue, and in such case, your technician may be the best bet to fix it.

Here we walk through the steps to fix the microphone not working issue in Windows 11 and 10. It is best to follow all these methods in chronological sequence for a systematic resolution. However, if you think your microphone just feels “mute,” jump straight to the first, second and last steps for a quick fix.

1. Check Microphone Privacy Settings

Back in 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing.

To check Microsoft privacy settings in Windows 10 and 11, follow the settings below:

1. In Windows 10, Go to “Settings -> Privacy -> Microphone.” The corresponding option in Windows 11 is “Settings -> Privacy & Security -> Microphone.”

Alternatively, you can also do a Start menu search to directly look for “Microphone privacy settings.”

1. Click “Change” and make sure the Windows 11 “Microphone access” slider is set to “On.” This will broadly mean that the mic is now enabled on your PC.

1. In Windows 10, go to “Allow access to the microphone on this device” and make sure the slider is “On.” If it shows “Off,” click “Change” to turn it back on.

1. Make sure the slider under “Allow apps to access your microphone” is set to “On.” Look through the list of Microsoft Store apps to ensure the apps you want to use with the mic have been turned on.

1. Of course, you’re likely to be using many apps not from the Microsoft Store, so to ensure these are enabled in Windows 10, scroll down even further and set the “Allow desktop apps … ” slider to “On.” In Windows 11, the corresponding option is “Let desktop apps access your Microphone.” Turn its slider to “On.”

2. Check Microphone Driver

After you’re done checking the microphone privacy issues, you must verify that the microphone drivers have been installed and are working properly. It is highly recommended to check the drivers, as they may have malfunctioned or simply become outdated.

If you have a newly-installed Windows version and still have an outdated Microphone driver, then it is likely you will face problems of no sound, recording fails or a mute microphone.

To check the driver status, follow these steps:

1. In your Start menu, search for “Device Manager.” You can also search for “Devmgmt.msc” from the Run command by pressing Win + R.

1. In the device manager window, search for “Sound, video and game controllers” and expand it.
2. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer. In my case, I have two called “Intel(R) Audio display” and “Realtek High Definition Audio.”

1. On Intel(R) Display Audio, right-click and select properties. In the General tab, check to see that the device is working properly.

1. If it is not working properly, click on the driver tab and select the “update” option.

1. Repeat steps 4 and 5 for the other audio drivers.
2. Restart the computer and check whether the microphone problem is fixed.

3. Disable and Re-enable Microphone

From the same Device Manager, you can try disabling and reenabling the microphone device to troubleshoot any sound issues.

1. Go to Device Manager by searching for it in Start menu search or from the Run command by typing “devmgmt.msc.”
2. Go to “Sound, video and game controllers” and expand it to identify the microphone device you are using. Right-click to disable the device.

1. After a few seconds, right-click again on the microphone device to reenable it.

1. Repeat the procedure for all audio drivers on your device to see if the microphone not working issue in Windows 10/11 has been resolved.

4. Check the Sounds Settings

There are a variety of sound adjustments that can ensure your Windows microphone will start working again. These include audio enhancements, full green bars, and some advanced settings.

Follow the directions below for our Windows system:

Windows 10

1. In the taskbar of Windows 10, right-click on the sound icon at the far-right corner and select the “Sounds” option.

1. On the “Recording” tab of the Windows 10 Sound control panel, click on the microphone and select the “Properties” option. Check whether the full green bars are moving on the selected default microphone.

1. Select the “Levels” tab and increase the volume. Do the same for the speaker/headphone and its “Balance.”

1. Go to the “Advanced” tab of Microphone Properties and check the “Exclusive Mode” fields, including “Allow applications to take exclusive control of this device” and “Give exclusive mode applications priority.”

1. Apply these changes and click “OK.” Restart the device to see if the microphone issues have been resolved.

Windows 11

1. In Windows 11, right-click on the speaker icon next to the sound icon in the taskbar and select “Sound settings.”

1. Once the Sound Settings page is open, scroll down to “Microphone.” Click it to open a new menu.

1. In the next screen, you should be able to see the details of the microphone in use on your device. Realtek Audio could show up as the default on your PC or laptop. If you’re using a headphone, it will show as a microphone.
2. Verify that you have selected and enabled the correct device in Windows 11 to serve as your default microphone. Click it once to open “Microphone Properties.”

1. Go to the “Levels” tab in Microphone Properties and check that its highest volume levels have been set.

1. Go to the “Advanced” tab of the same pop-up and verify that the “Enable audio enhancements” mode plus “Exclusive Mode” boxes have been checked.

1. Click “OK” and restart the Windows 11 computer to check whether the microphone issues have been resolved.

5. Test Your Microphone

Also from the Sound Settings in Windows 11/10, you can test your microphone for its volume levels. To do this, follow the steps below.

1. In Windows 11, go to “Sound Settings” from the search menu followed by “Input settings” and “Test your Microphone.” For Windows 10, the corresponding “Settings” option is “Sound” followed by “Input.”

1. Click “Start test” in Windows 11 to test your volume on the device. On Windows 10, once the default “Test your Microphone” icon shows up, you only need to speak up.
2. In both cases, the test microphone will report the available microphone volume as a percentage of the total volume. If the figure is very small, it means you need to fix the microphone volume through other techniques.

6. The Sound Troubleshooter

You can troubleshoot any sound issues including the microphone by running Windows built-in audio troubleshooter.

1. In Windows 11/10, right-click on the sound icon at the far-right corner of the taskbar and select “troubleshoot sound problems.”

1. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

1. It starts with a quick scan of the audio issues on your Windows device. This will pose a series of random tests – for example, playing a beep. You need to confirm whether you can hear the computer-generated sound.

1. The audio troubleshooter will zero in on one of the possible causes for sound issues on your device. It can be a missing or outdated audio driver. Take the corrective action as advised; for example, reinstalling the drivers.

Once the corrective solution has been adopted, the audio problems concerning the microphone should be fixed.

7. Configure Speech Recognition

One of the best solutions to microphone issues on a Windows 11/10 device is to configure it once again for speech recognition. This is a practical tip if you are facing mic trouble during Zoom or Skype calls.

1. Go to “Control Panel” from the search menu and navigate to “Ease of access” followed by “Speech Recognition.”
2. Select “Set up microphone” to ensure your computer works properly with speech recognition.

1. Select the kind of microphone you want to use for speech recognition. If there are no external devices connected to your laptop or PC, select “Desktop microphone.” Click “Next” to proceed.

1. Ensure proper placement of the microphone. It should be no more than 2 feet (0.6 meters) from your mouth, and should point directly at your head.
2. Adjust the volume of the microphone by reading the sentences shown in your natural voice. This will move the green bar rapidly – indication that your microphone is good to go for speech.

1. Look for a confirmation status that the microphone you are using is ready to use with the computer. Click “Finish” to exit this wizard.

Frequently Asked Questions

1. How do I reset my microphone in Windows 11/10?

To reset the microphone in Windows 11/10, you need to set it as your default device. First set up the microphone for speech recognition through a simple wizard, which can be done from “Ease of Access” in “Control Panel” (see above).

After that, go the far-right corner of taskbar and find the “Sounds” menu. Here in the “Recordings” tab, you need to enable the intended microphone as a default speaker.

2. Why is my Windows microphone not showing up in Device Manager?

Sometimes the microphone device seems invisible in Device Manager. This problem can be solved by going to “Sound Control Panel” from “Sounds” in the taskbar sound icon. Here under the “Recording” tab, you should see all available microphones. Right-click to view the disabled microphones on your Windows device. You will need to reenable them.

For more Windows fixes, see our guide on how to fix a monitor when it’s not waking up after sleep and fix the latest Windows 10 update problems.

Помогла ли Вам статья?

After install the latest Windows 10 Update, a number of users have reported a strange issue that the Microphone not working in certain apps like Skype, Discord etc. The issue affects all types of devices including laptops, tablets, and desktop PCs. When we try to find out the reason behind this “Microphone not working after Windows 10 update” We found Application/Apps access permissions for the hardware microphone causing the issue.

Windows 10 Microphone not working

Starting with Windows 10 version 21H2, Microsoft included a number of new options under Privacy. These include the ability to control user permissions for your Library/data folders. Another option allows managing access permissions for the hardware microphone. As a result your apps and programs not able to access your microphone.

Also Sometimes incorrect configuration, Outdated/Corrupted Audio driver also cause sound and microphone not working on Windows 10 PC. Whatever the reason here are some solutions you may apply to get back the Microphone not working on windows 10.

Allow apps to access your microphone

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With Windows 10 version 21H2, Microsoft changed the behavior of the microphone app access setting so that it affects desktop applications as well. If the problem started after the recent windows 10 version 21H2 upgrade then you must first follow the steps below to get back the microphone working back.

• Open the Settings app using the keyboard shortcut Windows Key+I
• Click on Privacy then Microphone
• Set allows access to the Microphone on this device
• Allow apps to access your microphone – Make it ON
• Choose which apps can access your Microphone – If needed make required to ON.

Run Audio Troubleshooters

Run the built-in audio troubleshooter and let windows detect and fix the problem for you. To run Windows 10 audio troubleshooter follow the steps below.

• Type Troubleshoot in the Windows Start Search box and Click Troubleshoot settings,
• select playing audio then click Run the Troubleshooter
• This will start to diagnose problems causing Windows audio sound problems.
• Also, run select Recording Audio and click Run the troubleshooter
• Next select Speech Run the troubleshooter
• This will check and fix if any problem causing to stop windows sounds and microphone.
• Now restart your PC and check if Windows sound working normally.

Check Microphone is not disabled and is set as default

• Open control panel
• Select Hardware and sound then Click Sound
• Here Under the Recording tab, right-click on an empty space and select, Show disconnected devices and Show disabled devices
• Select Microphone and click on Properties
• make sure that the microphone is enabled
• You may also check if the microphone that you are using is set as default.

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Set up microphone

Type microphone in Windows Start Search box > Click Set up a Microphone > Select required type of microphone (for the internal mic, select Others) > Follow the on-screen directions to set it up.

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Check the microphone’s driver

First of all, make sure your microphone is well connected to your PC. Check if your PC detects the microphone correctly by going to the Sound setting from the taskbar. If everything is connected and configured properly but still the microphone not working properly then there is a chance the Audio Driver is not compatible with the current windows version or its get corrupted while the windows 10 upgrade process.

• We recommend to update the driver from Windows Key+X > Device Manager
• Expand Sound, Video & game controllers, Right Click on the entry below select  Properties then go to Driver Tab.

• Click on Update Driver then Browse my computer for driver software
• Click Let my pick from a list of device drivers on my computer > Choose the driver > Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software > Restart your computer

• Roll Back – If the Roll back driver is enabled, roll it back
• Uninstall – Uninstall Device and restart to reinstall it automatically

Or visit the Device manufacturer website, download, and install the latest available driver for your Audio sound / Microphone device. After that restart windows and check the problem is resolved.

If all the above method fails to fix the problem then the last option simply rollback windows to the previous version and let the current build to fix the bug which may cause the microphone not working.

Did these solutions help to fix “Microphone not working after Windows 10 update” let us know on the comments below

Also Read

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• How to fix network resources not available in windows 10
• How To Fix Device Driver Problems On Windows 10
• Solved: Bluetooth device not connecting in windows 10, 8.1 and 7
• How to Quickly Fix Blue Screen of Death Errors in Windows 10

Вопрос от пользователя

Здравствуйте.

Пару дней назад моя Windows 10 самостоятельно обновилась (сердце чувствовало, что ненужно было, но меня не спросили…). Теперь у меня не работает микрофон — при разговорах никто меня не слышит. Можно ли что-то сделать? Уже подумываю сносить ее и поставить Windows 7 (но у меня на ноутбуке на HDD были записаны драйвера только для Windows 10 — тоже засада…)

Доброго времени!

Да, к сожалению, Windows 10/11 иногда обновляется без «разрешения» пользователя (обновление, кстати, можно отключить! Да, и судя по последним новостям, эту политику хотят «смягчить»… По крайней мере, в Windows 11 появилась возможность временно приостановить обновления).

Что касается микрофона: в подавляющем большинстве случаев он перестает работать из-за настроек конфиденциальности (смешно 😉. Вводят такие «жесткие» настройки приватности, и в тоже время сама Windows 10/11 «следит» за пользователем…).

Итак, теперь ближе к теме…

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Что делать, если не работает микрофон

Проверьте настройки конфиденциальности

Это первое с чего следует начать. Необходимо открыть параметры Windows, нажав Win+i (не путайте с панелью управления), раздел «Конфиденциальность и безопасность» (см. скрин ниже 👇).

Примечание: чтобы открыть параметры Windows, нажмите сочетания кнопок Win+i, либо воспользуйтесь меню ПУСК.

Далее во вкладке «Микрофон» сделайте следующее:

1. разрешите доступ к микрофону (см. скрине ниже 👇);
2. в Windows 10: разрешите доступ к микрофону для «Win32WebViewHost»;
3. в Windows 11: разрешите доступ к микрофону для классических приложений;
4. проверьте также, чтобы в списке разрешенных приложений было и то приложение, в котором у вас не работает микрофон.

После внесения изменений в раздел конфиденциальности, перезапустите ОС Windows, попробуйте заново открыть приложение и проверить микрофон. В большинстве случаев, подобные «манипуляции» возвращают работу микрофона. 👌

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Настройка устройств звукозаписи

Пожалуй, это второе, на что нужно обратить внимание…

Дело тут в том, что при определенных настройках, звук с микрофона может стать практически не слышимым (т.е. он вроде и есть, но едва различимый).

Для проверки подобных настроек, рекомендую открыть 📌панель управления Windows, раздел «Оборудование и звук/Звук» (см. пример на скрине ниже 👇).

Далее перейдите во вкладку «Запись» и откройте свойства текущего микрофона.

Обратите внимание, кстати, если у вас два и более микрофонов — тот ли микрофон выбран по умолчанию для записи? (прим.: тот, который выбран — с зеленой галочкой). Просто, возможно, у вас не работает микрофон из-за того, что Windows «выбирает» по умолчанию не то устройство…

Во вкладке «Общие» проверьте, чтобы напротив устройство горел статус «Использовать это устройство (Включено)». 👇

Во вкладке «Прослушать» проверьте, чтобы стояла галочка напротив пункта «Продолжать работу при переходе на питание от аккумулятора» (иначе, в некоторых случаях, для экономии заряда батареи микрофон может выключаться).

Во вкладке «Уровни» проверьте:

• набор микрофонов: установите ползунок в район 80-90;
• усиление микрофона: попробуйте передвинуть ползунок в сторону усиления (например, в моем случае микрофон хорошо себя ведет при +12 дБ).

Во вкладке «Эффект микрофона» я порекомендую для начала вообще отключить все эффекты (при определенных условиях, тоже подавление шума может подавлять и ваш голос в том числе…). 👇

Ну и в последней вкладке «Дополнительно» попробуйте поменять разрядность и частоту дискретизации: установите в режим, например, 24 бит, 48000 Гц (студийная запись). 👇

Сохранение измененные настройки и проверьте заново работу микрофона.

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Установлены ли «родные» драйвера. Настройки драйверов

При установке (обновлении*) Windows 10/11 инсталлирует в систему «универсальный» драйвер микрофона, который далеко не всегда корректно работает. Поэтому, после установки системы, я всегда рекомендую обновлять драйвер, загрузив его с официального сайта вашего оборудования.

Для проверки наличия драйвера, достаточно войти 👉 в диспетчер устройств и посмотреть, нет ли устройств в желтыми воскл. знаками, определена ли модель устройства. См. скрин ниже — драйвер установлен. 👇

Кстати, там же вы можете запустить автоматическое обновление драйвера (достаточно кликнуть по устройству правой кнопкой мышки).

Примечание!

Чтобы войти в диспетчер устройств — нажмите сочетание кнопок Win+R, в появившееся окно «Выполнить» введите команду devmgmt.msc.

Кстати, для сравнения приведу ниже еще один скриншот: обратите внимание, что во вкладке звуковых устройств микрофона нет, но во вкладке «Других устройств» — есть одно неизвестное. 👇 Это означает, что для микрофона просто нет драйвера в системе…

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👉 Как можно обновить драйвер микрофона:

1. если у вас есть диск, шедший в комплекте к вашему микрофону, воспользуйтесь им (правда, если микрофон был куплен уже давно, на нем может не оказаться драйвера под современную ОС Windows 10/11);
2. посмотреть точную модель микрофона с помощью спец. утилит, и загрузить нужный драйвер с официального сайта производителя;
3. воспользоваться спец. 👉 утилитами для авто-обновления драйверов. Они все сделают за вас: определят модель устройства, проверят, нет ли более нового драйвера для него, и загрузят его (в случае необходимости).

   

   Driver Booster — найдено 18 устаревших драйверов, в т.ч. и для аудио-устройств // пример работы программы

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📌 Рекомендация!

Перед установкой нового драйвера (при ручном обновлении) удалите старый драйвер. О том, как это сделать — см. здесь: https://ocomp.info/kak-udalit-drayvera.html

PS

Если ваш микрофон достаточно старый, возможно, что для него просто нет драйвера для Windows 10/11. В этом случае можно либо установить на ПК более старую ОС, либо купить более современный микрофон.

👉 Примечание!

Купить микрофон можно по бросовым ценам в китайских-интернет магазинах (если поймать акцию + воспользоваться сервисом кэшбек). Об этом можете узнать здесь.

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Кстати, после обновления и установки драйверов, не забудьте зайти в их настройки и проверить уровни громкости, эффекты и пр. параметры. Как правило, они имеют более приоритетное значение, чем настройки звука в Windows.

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По поводу Skype, Steam и др. приложений для разговоров

Во всех этих приложениях есть свои собственные настройки звука. После обновления ОС Windows, могло так стать, что в этих настройках сейчас выбрано неправильное устройство (то бишь вместо реального вашего микрофона — указано получать звук с др. устройства, которое в данный момент вообще может быть не подключено!).

Также, если касаться того же Skype, обратите внимание на галочку «Разрешить автоматическую настройку микрофона». Не всегда эта «фишка» работает правильно. Рекомендую попробовать ее снять и настроить звук вручную.

В Steam, на мой взгляд, настроек для микрофона еще больше (раздел «Голос»). Можно настроить громкость (в т.ч. выходную), проверить его работу, можно задать определенную клавишу для передачи звука, указать вручную микрофон (актуально, если у вас их несколько).

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На что еще обратить внимание

1) один разъем для наушников

Если у вас на ноутбуке гарнитурный разъем (т.е. у вас 1 разъем для одновременного подключения микрофона и наушников), то подключив к такому порту «обычный» классический микрофон — шансов, что он будет работать, не много. 👇

👉 Примечание!

Вообще, у меня на блоге этой проблеме посвящена целая статья. Рекомендую ознакомиться: «Один вход для наушников и микрофона в ноутбуке — как их подключить».

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2) Попробуйте запустить средство отладки и поиска неисправностей

За что следует поблагодарить разработчиков Windows 10/11 — так это за появление все большого числа мастеров устранения неполадок. Суть этого мастера в том, что ОС Windows в автоматическом режиме попытается найти и устранить причину неисправности. Во многих случаях помогает решить проблему.

Чтобы запустить средство отладки: откройте параметры Windows (сочетание кнопок Win+i), далее откройте раздел:

• в Windows 11: «Система / устранение неполадок / другие средства устранения неполадок», инструмент «Запись звука»;
• в Windows 10: «Обновление и безопасность/устранение неполадок», инструмент «Запись звука» (см. скрин ниже 👇).

В течении минуты-другой Windows «задумается», а потом предложит варианты решений (в качестве примера см. скрин ниже 👇).

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3) Проверьте состояние гнезд, кабеля

Если микрофон вообще не подает признаков «жизни» — обратите внимание на штекер, гнезда и сам кабель. Нередко, на вид с кабелем может быть все в порядке, но из-за частых перегибов — внутри медные жилки могут быть перебиты. Неплохо было бы проверить микрофон на другом устройстве.

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4) Обратите внимание на телефон (может создавать шум/помехи)

Если ваш мобильный телефон находится рядом с микрофоном — он может сказываться на качестве звука (фонить). Из-за этого будет слышен треск, шум, шипение и т.д. (может так стать, что из-за этих помех, вы не будете слышать себя…).

Отмечу, что подобное может происходить и из-за радио-телефонов, раций, различных гаджетов и приставок. Можно, конечно, попробовать экранировать устройства, но лучше просто разместить в разные стороны стола…

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Дополнения к решению вопроса — приветствуются…

Удачи!

👋

Первая публикация: 09.08.2018 

Корректировка: 7.10.2021