Windows store something happened on our end

You can easily fix the Microsoft Store something happened on our end. Waiting a bit might help error by running the troubleshooter.

Regain access to the Microsoft Store and get the best deals

by Matthew Adams

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things… read more


Published on December 6, 2022

Reviewed by
Alex Serban

Alex Serban

After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server… read more

  • Something happened on our end. Waiting a bit might help error in Microsoft Store might be caused by a faulty Internet connection.
  • Running the Windows troubleshooter should help you see what’s leading to the Microsoft Store Something happened on our end issue.
  • In some cases, the local cache might prevent the app from launching.

something happened on our end waiting a bit might help

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Microsoft Store is one of the pre-installed Windows 10 apps. Some users have stated that a Microsoft Store Something happened on our end, waiting a bit might help error message pops up when they try launching the app. It is sometimes followed by code: 0x00000191 or PUR-unknown internal failure.

The entire error message states: Try that again. Something happened on our end. Waiting a bit might help. Consequently, the MS Store doesn’t open.

Users have reported encountering this game in Minecraft, Call of Duty, Forza Horizon 5, on Xbox, and various Windows operating systems, such as Windows 10 and 11.

This detailed guide will show you surefire ways to fix this error and help you get back to getting the best deals on the Microsoft Store.

What does something happened on our end mean for Microsoft Store?

The Something happened on our end. Waiting a bit might help Microsoft Store error message can be caused by an Inactive or slow Internet connection.

However, if you are sure your network is fine, you might need to look at other factors, like server problems from Microsoft.

Also, glitches within the Microsoft Store app can cause the Something happened on our end error on Windows.

How do I fix the Microsoft Store Something happened on our end error?

In this article

  • What does something happened on our end mean for Microsoft Store?
  • How do I fix the Microsoft Store Something happened on our end error?
  • 1. Run the Windows Store Apps troubleshooter
  • 2. Reset the MS Store app
  • 3. Check the Buy and Download Xbox Live setting
  • 4. Clear the LocalCache folder
  • 5. Create a new user account

Before heading to the slightly complex solutions, give these quick ones a try:

  • Restart the computer and check if you can now access Microsoft Store.
  • If you have a VPN configured to reroute the connection, disable it, and then try accessing the Store.

If these don’t work, the solutions listed next should.

1. Run the Windows Store Apps troubleshooter

1. Press the Windows key + S hotkey and type troubleshoot.

2. Select the Troubleshoot settings.

3. Choose the Additional troubleshooter option.

additional troubleshooting something has happened on our end waiting a bit might help

4. Scroll down and select Windows Store Apps.

windows store

5. Click the Run the troubleshooter button to open the Windows Store Apps troubleshooter.

run troubleshoot

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6. Then go through the troubleshooter’s potential resolutions.

The built-in troubleshooter on Windows is an excellent tool to detect and fix issues on your PC. It can also help resolve the Microsoft Store something happened on our end error.

So, you should also give it a try before moving to other sophisticated solutions.

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2. Reset the MS Store app

  1. Press the Windows + R to open the Run utility, enter wsreset.exe, and click OK.
    ws reset something has happened on our end waiting a bit might help
  2. A blank window will then open while resetting MS Store. After that, the MS Store app might open.

If you are getting the Something happened on our end Microsoft Store error after running the troubleshooter, the issue might be due to glitches or wrong settings on the Microsoft Store app.

Resetting the app should help restore normalcy in this case.

3. Check the Buy and Download Xbox Live setting

  1. Log in to the Xbox Live website and open Settings.
    xbox live
  2. Select the XBOX One Online Safety tab.
  3. Select the Only Free radio button for the Buy and Download option.

Adjusting the Buy and Download Xbox Live setting is another resolution that can fix the try that again, something happened on our end. Waiting a bit might help fix the Windows Store something happened on our end error for some users. So, be sure to try it out too.

4. Clear the LocalCache folder

  1. Open Run by pressing the Windows key + R hotkey.
  2. Input %localappdata% in the run box and click OK to open File Explorer.
    run local
  3. Select the Packages folder.
    packages something has happened on our end waiting a bit might help
  4. Choose the Microsoft.WindowsStore_8wekyb3d8bbwe folder.
    microsoft
  5. Now, select the LocalCache folder.
    local cache
  6. Press the Ctrl + A keys to select the contents of the folder.
    select all
  7. Finally, hit the Delete button to remove them.

A corrupted LocalCache folder can be the source of various Microsoft Store errors. So, clearing that folder is a possible resolution for Something happened on our end. Waiting a bit might help error.

Read more about this topic

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5. Create a new user account

  1. Press Windows + R to open Run, type netplwiz in the text field, and hit Enter.netplwiz
  2. Click on the Add button to create a new user account.add
  3. Now, to log in using a Microsoft account, enter the linked email address in the text field, and follow the on-screen instructions to complete the process.email address
  4. To create a local account, click on Sign in without a Microsoft account (not recommended).sign in without a microsoft account
  5. Choose Local account at the bottom.local account
  6. Enter the username and password for it, and click on Next to proceed. Though not recommended, a local account can be created without setting a login password, so you can leave those fields blank.user name
  7. Verify the details, and click on Finish to complete the account creation.complete

All that’s left is for you to log in to Windows using the new account, and Microsoft Store shouldn’t throw an error anymore.

The problem likely arose due to corruption of the user account, which is quite difficult and time-consuming to fix. And by creating a local account, you save both time and effort.

The Something happened on our end error can be frustrating, as it might make you miss out on some deals. But with the fixes in this guide, you should be able to solve the problem for good.

Now that you have fixed things and can access the Store, check our curated list of the best apps for Windows and download them right away.

Feel free to let us know the fix for the Microsoft Store Something happened on our end error in this guide that helped you get the error in the comments below.

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Windows 10 Store provides you with some common applications, such as iTunes and Spotify Music. It has become the habit for some users to download software from Microsoft Store.

Contents:

Windows Store Error 0x87e10bc6 Overview

How to Fix Something Happened to Our End on Windows Store

Windows Store Error 0x87e10bc6 Overview

But recently, many people complained that they often run into Windows 10/11 Store error Try again later, something happened to our end. here’s the error code, in case you need it: 0x87e10bc6.

As for Windows store try that again error, you may get annoyed since Store not downloading application can sometimes occur to you as well.

Although sometimes you may also be able to install the applications downloaded before, but not the new ones, or for some people, you even can get the new ones as if nothing happened to Windows 10 store, there is actually something wrong with the Microsoft Store itself.

You need to solve this Windows store something happened to our end error if you would like to make better use of the convenience from this tool.

How to Fix Windows 11/10 Store Try That Again, Something Happened to Our End?

No matter what is your Windows 10 error with the Store, error code 0x80248014 or 0x87e10bc6 with the message that Try again later, something happened to our end, or Microsoft Store something happened to our end and we can’t sign you in XBox One, you would better take advantage of the ways below to tackle this try that again Windows store error.

Solutions:

  • 1: Update Windows Store Application
  • 2: Run Microsoft Store App Troubleshoot to Resolve Windows 10 Store Try That Again Error
  • 3: Reset Windows 10 Store Cache
  • 4: Change the Format for Windows 10 Language and Location
  • 5: Run SFC to Detect System Files Related to Windows 10 Store
  • 6: Re-register Microsoft Store to Remove Store Issue

Solution 1: Update Windows Store Application

Now that you are told this issue can be caused by the Store itself, you may as well attempt to update it to the most up-to-date version to see if in the new Microsoft Store application, you will also encounter something happened on our end, waiting a bit might help in XBox One from Store.

1. Just search Windows Store in the search box and then stroke Enter to open Windows 10 Store.

2. In Windows Store, on the upper right corner, locate and click Downloads and Updates.

downloads and updates in microsoft store

3. Then hit Get updates to update your Windows Store application.

get updates for windows stores apps

After that, you can check if the problem that something went wrong with our end Windows Store remains on Windows 10.

Related: Microsoft Solitaire Collection Not Working Windows 10

Solution 2: Run Microsoft Store App Troubleshoot to Resolve Windows 10 Store Try That Again Error

There is a tool in Windows systems that will help you troubleshoot the error that Windows Store something unexpected happened, try again later. It is Store application troubleshooter, with which you are enabled to solve Windows 10 Store something happened to our end error.

1. Navigate to Start > Settings > Update & Security.

2. Then under Troubleshoot, find out Windows Store Apps and then click Run the troubleshooter.

run windows store apps troubleshooter

In this part, Windows application troubleshooter will scan for the issues with the Store. If possible, it will fix try that again, something happened to our end Windows Store error. If not, you are supposed to move on for more ways.

Solution 3: Reset Windows 10 Store Cache

Usually, Microsoft Store cache is also to blame for the error that something went wrong with our end, try again later.

It is feasible for you to reset the cache for Windows 10 Store so as to get rid of Microsoft Store not working well.

1. Type wsreset in the search box and then press Enter to move on.

wsreset in start search box

2. Store cache will be cleared and then you need to reboot your PC to take effect.

This time when you try to download or update applications in Windows Store, there will no more try that again, something happened to our end on Windows 10. And maybe you are able to load Store smoothly now.

Solution 4: Change the Format for Windows 11/10 Language and Location

It may seem to be a kind of absurd, but in reality, this can be a good way for you to resolve try that again error on Windows Store. It has been proved powerful for solving this Store app issue.

You are supposed to try the following steps one by one and then you can see how your Windows 10 Store something happened on our end be fixed.

In this aspect, you are to check if the location, language, and system locale formats are matched with Windows 10 you are running on.

1. Open Control Panel.

2. In Control Panel, under Clock and Region, hit Change date, time, or number formats.

change date time number formats

Here if you cannot find Clock and Region, try to View by Category and then you are enabled to notice it easily.

3. Then in Region window, under Formats tab, choose to set the Region format as Match Windows display language.

match windows display language

Or you would better select English.

4. Then Under Location tab, make the Home location United States.

set location as united states

Then click OK to save changes.

5. Under Administrative tab, click Change system locale.

change system locale

6. Then decide to set the Current system locale as English (United States). Then hit OK.

set the system locale as english

After that, you can manage to reboot your PC to take effect.

Once Windows 10 is booted again, you can observe that something happened to our end, try again later error disappeared magically.

Related: How to Fix Language Bar Missing on Windows 10

Solution 5: Run SFC to Detect System Files Related to Windows 10/11 Store

You can also check whether there are any corrupted files on your PC that may cause your Microsoft Store something went wrong with your Store on Windows 10 issue by using System File Checker (SFC).

It is capable of detecting and correcting the problematic system files on your computer. You can rely on it to fix this Windows Store app error.

1. Input Command Prompt in the search box and then right click the result to Run as administrator.

2. Type in sfc/scannow in the Command Prompt and then press Enter to execute System File Checker.

begin system scan

Maybe after SFC help you solved the file corruption on Windows 10, you will also no longer see the try again later, something unexpected happened error message.

Solution 6: Re-register Microsoft Store to Remove Store Issue

Your last resort is to uninstall all the settings and cache of Store application on Windows 10. It is to re-register this software for your PC.

Unless the methods cannot relieve your anxieties, you would not be suggested to take this measure as it will make your Store become the original one without any cache.

But if you are determined to use this way, just follow up.

1. Search Powershell in the search box and right click Windows PowerShell to Run as administrator.

2. Then in Windows PowerShell, copy and paste in the following command and then hit Enter.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

re-register windows store app

3. Restart your computer to make it effective.

It is likely that the registered Windows 10 Store will be away from Windows 8, 10 and 11 something happened to our end, try that again later. Hope it can help you with your problem with Store application.

To make a summarization, Windows Store is firstly introduced in Windows 8, and since then, it has been widely used by users. But the error try again later, something happened to our end Windows 10 store is universal. In this sense, come here for efficient and powerful solutions.

More Articles:

Windows Store Won’t Open on Windows 11/10

Windows Store Cache Maybe Damaged Windows 11/10

Fixed: Windows 11/10 Store Service Registration is Missing or Corrupt

The Store app introduced in Windows 8 served millions of users till now to download their favorite apps. With Windows 10, the Store app is all set to offer Universal Apps to Windows users across the world. All you need to get the apps from Store is one valid Microsoft account and you’re good to go.

Well, sometimes you may face issues with Store app and it may not load due to miscellaneous reasons. If the Store app fails to load on your Windows 10, firstly we recommend you to go through this suggestion list and see if something helps from it:

Fix: Can’t open Windows Store in Windows 8 or later

Recently, we come across an strange error with a Windows 10 running machine. Whenever we open Store app on that system, the following message appears:

Try again later. Something happened on our end.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

Or you may also receive this:

Something happened on our end. Waiting a bit might help.

We tried to all the previous suggestions available, installed latest updates to this build and even tried to update the build itself, but there were no changes in the situation. At last, we tried to change some additional settings on which working of Store app depends. Finally, it worked and we’re able to load Store correctly.

So in case if you’re too victim of this issue, here is how to fix it:

FIX : “Try Again Later. Something Happened On Our End” For Store App In Windows 10

1. Open Control Panel and select Clock, Language and Region option. Then click Change date, time, or number formats link.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

2. Next, in the Region window, on the Format tab, you’ll find that Format is set to your native language, since you’re facing this issue. So change the Format to either Match Windows display language (recommended) or English (United States).

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

3. Moving on, in the same window, switch to Location tab and set the Home location to United States.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

4. Now switch to Administrative tab in the same window and click Change system locale button under Language for non-unicode programs section.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

5. Finally, change the Current system locale to English (United States). Click OK, Apply, OK to close Region window.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

Restart your system to make these changes effective. After rebooting your system, you’ll find that Store app is now loading and working correctly as expected.

FIX Try Again Later. Something Happened On Our End For Store App In Windows 10

In case, if the issue still persists even after trying above mentioned steps, you can additionally try to re-register the Store app:

How to re-register Store app in Windows 10

Hope this helps! Go here if Start Button not working correctly in Windows 10.

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  • How to unblock Microsoft Store in Windows 11/10
  • Fix: Microsoft Store not working in Windows 11
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  • Fix: This app will not work on your device error with Amazon Appstore
  • Change Microsoft Store Country or Region in Windows 11
  • Fix: Microsoft Store missing in Windows 11/10
  • Enable/disable automatic updates for Store apps in Windows 11
  • Fix: Microsoft Store error code 0x80070005 in Windows 10

Something happened on our end’ is an error that occurs in Windows 10 while trying to download applications from the Microsoft Store. Apart from Windows 10, people have faced the same error message in the Xbox One variant while renewing their subscription.

Something happened on our end. Waiting a bit might help (main error image)

Contents

  • What causes the Error ‘Something Happened on Our End’?
  • How to Fix ‘Something Happened on our End’ in Microsoft Store?
    • Prerequisites
    • 1. Resetting / Re-registering the Microsoft Store Using Windows PowerShell
    • 2. Changing ‘DoNotConnectToWindowsUpdateInternetLocations’ Registry Entry
    • 3. Changing Startup Type to ‘Manual’ & Enabling ‘Microsoft Store Install Service’
    • 4. Changing Date & Time Format and Location
    • 5. Deleting Xbox Profile Account and Creating A New One
  • Final words

What causes the Error ‘Something Happened on Our End’?

Here are some of the common causes why this issue occurs:

  • Network configuration problems
  • Glitched internal Microsoft Services
  • A corrupted cache or invalid system files of Microsoft Store
  • An issue with the Microsoft account signed into the system.

If you are experiencing the error on Xbox One, probably the ‘Xbox Online Safety configuration’ may be responsible.

Take a look at the prerequisites first before moving on to the complete solutions.

Prerequisites

Before getting to the complex solutions to solve this issue, here are a few prerequisites that you should apply to check whether these fix your issue or not.

Checking the Internet Connection

As we all know, Microsoft Store requires an internet connection for its proper working. That internet connection should be stable because an unstable internet connection might be the cause of this error message. So, check your internet connection first before applying any other solution. Plus, try to use a wired connection instead of a wireless connection because wired networks are more stable.

Restarting the System and Microsoft Store

As mentioned earlier, this error message can also occur due to some glitches from Microsoft’s end. Here, check whether re-signing and rebooting your system, or Microsoft store fixes this issue or not.

Switching to a Local Account

For PC Users Only

If signing out and signing in didn’t work for you, then there might be some glitches in your Microsoft account. So, if possible, try to switch to a local account from Microsoft Account and check whether the applications downloading in Microsoft Store are working or not.

1. Resetting / Re-registering the Microsoft Store Using Windows PowerShell

As mentioned earlier, this error message can occur due to corrupted Microsoft Store root folder files. Here, resetting the Store itself might solve the issue instantly.

  1. First of all, disconnect the Wi-Fi or wired network from your computer or laptop because if you don’t, Windows won’t modify the files because some files will be already running in the background.
    Turning off the Wi-Fi in Windows
  2. Now navigate to the ‘Start menu’ by clicking on the windows icon. Then, type ‘PowerShell.
  3. After that, click on the ‘Run as administrator’ option.
    Clicking on ‘Run as administrator’ to run ‘Windows PowerShell’ as Administrator
  4. Then, click on ‘Yes’ in the next window to allow Windows to make changes to this device.
    Clicking on ‘Yes’ to allow the ‘Windows PowerShell’ to make changes to this device
  5. Now type the following command in ‘Windows PowerShell’ and hit the ‘Enter’ key to execute this command.
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: If the above command doesn’t work, try one of the following:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”} 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  1. After that, close the ‘Windows PowerShell’ and restart your system to make this solution effective.

Now, try to run ‘Microsoft Store’ again and download something to check if this solution has proved beneficial for you or not. If yes, then good for you. Otherwise, try the next solution.

2. Changing ‘DoNotConnectToWindowsUpdateInternetLocations’ Registry Entry

Some users have fixed this error message by tweaking the values in the registry. Try the following steps to attempt this solution and see whether it fixes your issue or not.

  1. First, press the ‘Windows + R’ keys to open the ‘Run’ dialog box and type ‘Regedit’ in the text box. Then, click the OK’ button.
    Opening the ‘Run’ dialog box and typing ‘Regedit’
  2. In the next window, click on the ‘Yes’ button to allow the ‘Registry Editor’ to make changes to your device.
    Clicking on ‘Yes’ to open the ‘Registry Editor’
  3. Now, expand the ‘Computer’ and then ‘HKEY_LOCAL_MACHINE’ entry.
    Expanding the ‘Computer’ and then ‘HKEY_LOCAL_MACHINE’ entry in ‘Registry Editor’
  4. After that, paste the following path in the address bar of ‘Registry Editor’ and hit the ‘Enter’ key to reach the ‘Windows’ folder.
SoftwarePoliciesMicrosoftWindows

Pasting the ‘SoftwarePoliciesMicrosoftWindows’ Path to Get to the ‘Windows’ Folder in ‘Registry Editor’
  1. Now, go to the ‘WindowsUpdate’ folder and select the ‘DoNotConnectToWindowsUpdateInternetLocations’ file.
    Going to the ‘WindowsUpdate’ folder in ‘Registry Editor’ and select the ‘DoNotConnectToWindowsUpdateInternetLocations’ file
  2. Double-click on the ‘DoNotConnectToWindowsUpdateInternetLocations’ file and change the ‘Value data:’ from ‘1’ to ‘0.
    Changing ‘Value Data’ From ‘1’ to ‘0’
  3. Now, close the ‘Registry Editor’ and retry to download the application from ‘Microsoft Store.

Check whether this solution has worked for you or not. If yes, then good for you. Otherwise, try the next solution.

3. Changing Startup Type to ‘Manual’ & Enabling ‘Microsoft Store Install Service’

For Windows 10 Build 1809

A disabled ‘Microsoft Store Install Service’ can also cause this error message. Here, we can check whether it is disabled or not. If it is disabled, change its ‘Startup type’ to ‘Manual’ or ‘Automatic.

  1. First, open the ‘Run’ dialog box by pressing the ‘Windows + R’ keys. Then, type the ‘services.msc’ in the search box and press the ‘Enter’ key to open the ‘Services’ application.
    Opening the ‘Run’ dialog box and typing the ‘services.msc’ to open the ‘Services’
  2. Now, scroll down to find the ‘Microsoft Store Install Service’ and check whether this service is disabled or not.
    Scrolling down and finding the ‘Microsoft Store Install Service’ and checking whether the ‘Startup Type’ of ‘Microsoft Store Install Service’ is ‘Disabled’ or not
  3. If it is disabled, right-click on it and choose the ‘Properties’ option.
    Choosing the ‘Properties’ option by right-clicking on the ‘Microsoft Store Install Service’
  4. Then, change the ‘Startup type:’ to ‘Manual’ and click on ‘Apply, then the ‘OK’ button to save the new settings.
    Changing the ‘Startup type’ to ‘Manual’ and clicking on ‘Apply,’ then ‘OK’ button
  5. Keep the ‘Microsoft Store Install Service’ selected and restart this service by clicking on the ‘Start’ option at the top-left.
    Starting the ‘Microsoft Store Install Service’ again by clicking on the ‘Start’ option
  6. After that, close the ‘Services’ application and try to download something from ‘Microsoft Store. If the download is still not working, try to change the ‘Startup type:’ to ‘Automatic’ according to steps 3 and 4.

Check whether the applications downloading in ‘Microsoft Store’ are working or not. If yes, then good for you. Otherwise, try the next method.

4. Changing Date & Time Format and Location

For Those Who Have Set Location Other than the US

Sometimes, the wrong date and time format can also cause this issue. Here, we recommend changing the region and date, and time format to ‘United States’ by following these steps.

  1. Open the ‘Settings’ by pressing the ‘Windows + I’ keys and clicking on the ‘Time & Language’ option.
    Clicking on the ‘Time & Language’ option inside the ‘Settings’
  2. Now, switch to the ‘Region’ window and change the ‘Country or region’ to ‘United States.
  3. Then, change the ‘Regional format’ to ‘English (United States).
    Switching to the ‘Region’ window, then changing the ‘Region’ to the ‘United States’ and ‘Regional Format’ to ‘English (United States)’
  4. Now, open the ‘Control Panel.
    Opening ‘Control Panel’ via ‘Start menu’
  5. Then, select the ‘Clock and Region’ option.
    Clicking on the ‘Clock and Region’ option inside the ‘Control Panel’
  6. Click on the ‘Change date, time, or number formats’ option inside the ‘Clock and Region’ window.
    Clicking on the ‘Change date, time, or number formats’ option under ‘Region’ section
  7. A sub-window will open. So, navigate to the ‘Administrative’ tab and check whether the ‘Current system locale…’ is set to ‘English (United States)’ or not. If yes, then skip the next step. Otherwise, continue.
  8. Click on the ‘Change system locale’ under the ‘Language for non-Unicode programs’ section.
    Clicking on the ‘Change system locale…’ button under the ‘Language for non-Unicode programs’ section inside the ‘Administrative’ tab
  9. Then, change it to ‘English (United States)’ and click on the ‘OK’ and then ‘Apply’ button.
    Switching the ‘Current system locale’ to ‘English (United States)’ and clicking on the ‘OK’ button

Now check whether this solution has resolved the issue with ‘Microsoft Store’ or not. If yes, then good for you. Otherwise, try the next solution.

5. Deleting Xbox Profile Account and Creating A New One

For Xbox One Users

If you’re facing the error message in Xbox one while trying to renew your membership card, then this might be because of the Xbox Online Safety configuration. So, if that is your case, then deleting your current profile and creating a new one is the only solution for you.

Final words

The most probable reason for this error message is some issue at Microsoft’s end because you can see the description of this error message. Make sure to check whether others are also facing this issue or not.

However, if none of the above solutions has resolved this issue, then we recommend resetting your PC by keeping your personal files. Keep in mind that doing this will require you to reload your games and stuff.

Ezoic

Photo of Talha Saeed

I am a BSCS graduate and a technology nerd who now loves working and writing about computers and other tech-related stuff. In my free time, I like watching Netflix and playing Cricket 22 and The Witcher 3 (Wild Hunt).

Some Windows users are reporting that every time they attempt to install something via the Microsoft Store, they end up seeing the error message ‘Something happened at our end. Try again later.’ This problem is mostly reported to occur on Windows 11. 

Windows Store Error: Something happened on Our End.

After investigating this issue thoroughly, we realized that there are actually several different underlying causes that might cause this behavior on Windows 10 and Windows 11. Here’s a list of potential culprits that you should investigate:

  • Common inconsistency – As it turns out, Microsoft has already released a series of hotfixes for this particular issue. If the problem occurs due to some inconsistency that has already been resolved by Microsoft via a series of fixes, you can fix your problem simply by running the Windows Store apps troubleshooter and applying the recommended fix. 
  • Windows Store app is de-registered – According to several affected users, this issue can also occur due to a scenario in which the main Windows Store app is deregistered. In this case, you can fix this problem by re-registering the app via an elevated CMD or Powershell terminal. 
  • Corrupted Windows Store component – An underlying corruption issue rooted in the cache files of Windows Store can also cause this type of error when attempting to install apps. In this case, you can fix the issue by resetting the entire Windows Store component along with every associated dependency. 
  • Dependency services are stuck in a limbo state – There are a couple of services that are actually critical to the well functioning of the Windows Store component. Several affected users were able to fix the issue by making sure that every relevant Windows service & associated dependency is not stuck in a limbo state. 
  • Dependency services are disabled – There are a couple of services (Microsoft Store install, Windows Update & Background Intelligent Transfer Services) that might trigger this error if they are disabled. In this case, you can fix the issue by reconfiguring these services to start automatically at every startup.
  • Corrupted Windows Store cache folder – Corruption affecting the Windows Store cache can also be an underlying cause of why this error might be occurring. In this case, you can get the issue fixed by clearing the cache manually.
  • IPv6 interference – Although this shouldn’t be an issue, a lot of users have confirmed that they can’t download anything via the Microsoft Store while IPv6 is active. A lot of affected Windows users have confirmed that the issue was fixed after they migrated to IPv4. 
  • Recent system change – As it turns out, a recent system change can indirectly cause an issue with the Store component. This is especially plausible if you recently installed a new Windows Store update. Several users have managed to get around this problem by utilizing a previously saved system snapshot. 
  • VPN or Proxy interference – If you’re using a VPN or Proxy server, there’s a chance the used protocol is disallowed so the Microsoft Store refuses the connection. Several users dealing with this issue have confirmed that the error went away completely after they disabled their VPN or proxy setup. 
  • System file corruption – There are certain scenarios where system file corruption is responsible for breaking the Windows Store component. If this scenario is applicable, the first thing you should do is deploy SFC and DISM scans in quick succession and moves towards a clean install or repair install if the problem persists. 

Now that we went over every potential reason why you might experience the ‘Something happened at our end. Try again later.’ error, let’s go over a list of verified fixes that other affected users have successfully used to get to the bottom of this issue. 

1. Run the Windows Store Apps troubleshooter

It turns out that Microsoft has previously made a number of hotfixes available for this specific problem. Running the Windows Store applications troubleshooter and implementing the suggested repair will solve your issue if the issue is caused by a discrepancy that has already been fixed by Microsoft through a number of fixes.

Sometimes the solution was to run the Windows Store Apps troubleshooter, which restored the Microsoft Store’s full functionality and allowed customers to install apps without encountering the ‘Something happened at our end. Try again later‘ error.

Navigating to the Troubleshoot area of Windows Settings will bring up the Windows Store Apps troubleshooter option. When you choose it, it will right away pinpoint the error’s primary cause and present a fix.

Use the troubleshooter for Windows Store apps in Windows 11 by following these simple steps:

  1. You must launch the Windows Settings as soon as possible. To access the Settings, use the Windows key + R and then type “ms-settings:” in the Run dialog box. By tapping the Windows key + I or the taskbar, you can also open them instantly.
    Accessing the Settings menu
  2. Once Windows Settings have been accessed, look for System in the list on the left side of the screen. Click on this spot when you discover it.
  3. Next, go to the right-hand section, scroll down to the System area, find Troubleshoot, and click on it.
    Accessing the Troubleshoot menu
  4. To move on to the next step, you must now choose Other troubleshooters.
  5. Scroll down to the bottom of the screen after selecting the Other troubleshooters option to see Windows Store Apps.
  6. Click Run to launch the Windows Store Apps troubleshooter when you see it.
    Access Windows Store apps
  7. After you have finished troubleshooting, follow the offered instructions to finish the procedure.
  8. Retry the uninstall that was previously unsuccessful due to the ‘Something happened at our end. Try again later.’ error and examine if the error has been fixed.

Try the potential solution listed below if the problem is still present.

2. Re-register the Windows Store App

Numerous impacted customers claim that the main Windows Store app being deregistered may also contribute to this problem. In this situation, re-registering the program from an elevated CMD or Powershell terminal will resolve the issue.

Many people assert that one of the causes of your inability to install any UWP apps is the partially registered Microsoft Store. To fix this problem, you’ll need to run a series of commands from an elevated Powershell prompt.

Here’s how to re-register the Store app using an elevated Powershell window:

  1. To launch the Run dialog box, press and hold the Windows key + R.
  2. Type “powershell” into the newly opened window and press Ctrl + Shift + Enter to open an elevated Powershell window.
    Accessing the PowerShell window
  3. Click Yes to allow the User Account Control (UAC) window to open with administrator access.
  4. Type the following command into the elevated Powershell window and press Enter to re-register the Windows Store component.
    Get-AppXPackage *WindowsStore* -AllUsers | Foreach "$($_.InstallLocation)AppXManifest.xml" -Register "$($_.DisableDevelopmentMode)"
  5. After running the script, restart your computer and try installing a UWP app once again to see if the problem has been resolved.

If you continue to see the error message “Something happened at our end,” Move on to the technique below that follows the “Try again later” error.

3. Reset the Windows Store component

When attempting to install apps, a corruption problem with the Windows Store cache files may also result in this kind of message. In this situation, rebooting the whole Windows Store component and its associated dependencies will resolve the problem.

It turns out that a type of corruption that prohibits your PC from making connections with Microsoft servers and your integrated UWP store could possibly be the cause of this issue. The bulk of the time, this problem is caused by temporary files that are stored in the cache folder.

This type of problem frequently occurs following an unanticipated machine failure or when the security scanner ends up quarantining particular items. Infrequent but possible causes of the ‘Something happened at our end. Try again later.’

Restarting Windows Store and all associated components, according to many Windows users who were having the same problem, resolved it.

Follow the steps listed below to reset the Windows Store using an elevated CMD prompt if you’re having this problem:

  1. Press the Windows key + R to open the Run dialog box. To open an administrator Command Prompt, type “cmd” into the text box and press Ctrl + Shift + Enter. When prompted by UAC (User Account Control), select Yes to give admin access.
    Open an elevated CMD prompt
  2. After you’ve managed to launch the elevated Command Prompt, enter the following command to reset the Windows Store and its dependencies.
    wsreset.exe
  3. After the command has been successfully run, restart your computer to see if the issue has been resolved when the system starts up again.

Continue to the method below in the event that the issue is still not resolved.

4. Restart Windows Update Services & Clear Dependency Folders

There are a few services that are genuinely essential to the Windows Store component’s smooth operation. A few of the impacted users were able to resolve the problem by making sure that none of the pertinent Windows services or their related dependencies were in an unresponsive state.

If you’ve read this far into the article without finding a solution, it’s probable that the WU component or one of its dependent components is corrupt.

In this case, we urge you to reset all WU components and the WU management folders using a sequence of CMD instructions.

Note: The primary cause of this kind of issue is typically one or more WU (Windows Update) components that are currently inactive (neither open nor closed) and are indirectly influencing the store component.

If this scenario is applicable, you can fix the problem by restarting each WU component involved in the update process.

Follow the steps below to reset each Windows Update component in this situation:

  1. Press the Windows key + R to bring up the Run dialog box.
  2. Type “cmd” in the text box and press Ctrl + Shift + Enter to launch an elevated Command Prompt.
    Open the CMD window
  3. When the UAC (User Account Control) screen displays, click Yes to grant administrator rights.
  4. Type the following commands in the appropriate order, pressing Enter after each command, to disable any WU-related services:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver

    Note: Keep in mind that these instructions will stop the Windows Update Services, MSI Installer, Cryptographic Services, and BITS Services, so be careful what you tell the terminal to do.

  5. Use the steps listed below to empty and rename the SoftwareDistribution and Catroot2 directories after stopping all required services:
    ren C:WindowsSoftwareDistribution SoftwareDistribution.old 
    ren C:WindowsSystem32catroot2 Catroot2.old

    Note: These are the locations where the updated files for the WU component are stored. Your operating system will be forced to create new, healthy directories if you rename these ones, and these new ones won’t be corrupted.

  6. After the directories have been cleared out, run the commands below to reactivate the services that had been previously disabled:
    net start wuauserv
    net start cryptSvc
    net start bits
    start msiserver
  7. Try to install a UWP app once more to determine if the problem has been fixed after all of these instructions have been properly carried out and each dependant process has effectively been restarted.

If the problem persists, proceed to the following possible fix below.

5. Re-configure Microsoft Store Install, Windows Update & Background Intelligent Transfer Services

There are a few services (Windows Update, Background Intelligent Transfer Services, and Microsoft Store install) that, if disabled, may result in this issue. In this situation, you can resolve the problem by setting these services to launch automatically with each startup.

Do not forget that the Windows Store component is not isolated in the sense that many service dependencies that must be enabled must be coordinated with the download component.

Several customers who have reported running into this difficulty when downloading UWP apps say that in their particular circumstance, the issue was caused by one of the following services being turned off:

  • Windows Update
  • Microsoft Store Install
  • Background Intelligent Transfer Service

Check your Services tab to determine if any of the aforementioned services are disabled before ignoring this possible offender.

Note: To save system resources, a number of software programs for systems optimization may temporarily disable certain of these services.

Here is what you must do to ensure that these services are always available:

  1. To bring up the Run dialog box, press Windows key + R. To open the Services screen with Admin access, type “services.msc” into the text box and hit Ctrl + Shift + Enter. 
    Accessing the Services screen
  2. Start your search for the Windows Update service once you are on the Services page. When you locate it, right-click on it and select “Start” from the pop-up context menu. 
    Starting the Windows Update service
  3. Next, look for the Microsoft Store Install Service after making sure the Windows Update service is running. When you do, right-click it and once more select Start from the context menu. 
    Restart the Microsoft Update service
  4. In the end, search for Background Intelligent Transfer Service. After finding it, right-click it and select “Start” from the context menu.
    Start the Background intelligent transfer service
  5. After making sure that each of these service dependencies is enabled, restart the Windows Store component and start a new UWP app download.

If the same kind of problem is still present, proceed to the next possible solution below.

6. Clear the Windows Store cache folder manually

Another potential root cause of this error could be a corruption that affects the Windows Store cache. By manually emptying the cache in this instance, you can resolve the problem.

According to many affected users, you may anticipate encountering this issue if the LocalCache folder of the Microsoft Store contains corrupt data that prevents the installation of pending updates. Manually deleting the LocalCache folder in this case ought to fix the issue.

If the error still persists after running the wsreset operation, follow the steps listed below to manually remove the Windows Store’s cache folder:

  1. Ensure that the Windows Store component is completely turned off.
  2. Press Windows key + R to open the Run dialog box.
  3. To uncover the hidden AppData folder, type “%APPDATA%” into the Run box’s text field and then press Ctrl + Shift + Enter.
    Open up the Appdata
  4. Select the AppData folder and then navigate to the following location:
    C:UsersUser_nameAppDataLocalPackages Microsoft.WindowsStore_8wekyb3d8bbwe
  5. Next, use your right mouse click to pick Delete from the pop-up option on LocalCache.
    Delete the local Windows Store cache

    Note: Removing it will have no underlying effects because the Store component will automatically rebuild this folder the next time you run the program.

  6. Relaunch the Microsoft Store after deleting the LocalCache folder to check if the error has been resolved.

Continue to the next method below if you’re still having trouble with the same error.

7. Disable IPv6

Many users have confirmed that they are unable to download anything from the Microsoft Store while IPv6 is in use, even though this shouldn’t be a problem. Many impacted Windows users have attested that the problem was resolved after they switched to IPv4.

Note: The OS will favor utilizing IPv6 over IPv4 on more recent versions of Windows (Windows 10 and Windows 11).

Disable the IPv6 protocol momentarily to see if the issue has been resolved, if you haven’t already:

  1. Press Windows key + R to open the Run dialog box.
  2. The Network Connections menu will then be displayed once you type “ncpa.cpl” into the text box and press Enter. 
    Open the Network Connection menu
  3. In the Network Connections menu, right-click the network adapter you’re currently using, and then choose Properties from the context menu that appears.
    Access the Properties screen of your active network

    Note: When User Account Control (UAC) prompts you to grant admin access, choose Yes.

  4. On the Properties page for your network adapter, click the Networking tab.
  5. After that, go to the bottom of the list of items and uncheck the box next to Internet Protocol Version 6 (TCP / IPv6).
    Disable the Ipv6
  6. Click Ok after saving your changes. Try restarting your computer to check if the issue persists.

Continue to the next option below if you’re still experiencing the same issue while attempting to download apps from the Windows Store.

8. Disable VPN or Proxy services

There’s a potential the employed protocol is prohibited if you’re using a VPN or proxy server, in which case the Microsoft Store might reject the connection. Several affected customers have confirmed that the error fully disappeared after they turned off their VPN or proxy settings.

If none of the aforementioned methods were successful for you, you might want to consider severing any connected VPN or proxy sessions that are currently active on your computer.

Proxy or VPN servers don’t operate well with Windows 11. And it turns out that a lot of anonymity services explicitly ban data exchange.

Many affected customers claimed that the only way they could resolve the issue was by disabling the proxy server or VPN client they were use.

If you fit this description, we have two separate guides that will explain how to terminate your VPN or proxy server.

8.1. Turn off the proxy server

You must manually terminate the connection if you’re using a proxy server by accessing the Proxy menu in the Window Setting menu.

Here’s what you need to do:

  1. To open the Run dialog box, press the Windows key + R.
  2. Next, enter “ms-settings:network-proxy” and click Enter to open the Proxy tab of the Settings app.
    Accessing the Proxy server
  3. On the Proxy tab of the Settings menu, scroll down to the Manual Proxy Setup section.
  4. After that, move to the right side of the screen and uncheck the box by Use a proxy server.
    Disable the Proxy server
  5. After you’ve successfully turned off the proxy server, restart your computer to check if the problem is resolved when it starts up again.

8.2. Turn down the VPN server

It might be possible to disable the VPN client depending on the implementation type that you’re using. In the event a desktop VPN client was installed, the VPN connection must be terminated from the specific settings menu.

As an alternative, here is a brief guide on how to uninstall a VPN connection that you have set up using a Windows 10 default buil-tin feature:

  1. Press Windows key + R to launch the Run dialog box before entering it.
  2. Next, enter “ms-settings:network-vpn” and hit Enter to launch the VPN tab of the Settings app on your Windows PC.
    Accessing the VPN client
  3. To stop your VPN from interfering with the Settings app, click your VPN in the right-hand area of the VPN connection tab, then choose Remove from the context menu.
    Remove the VPN connection

If this method was not applicable in your case or it didn’t fix the issue, move down to the next potential fix below. 

9. Deploy DISM and SFC scans

Even if you’ve already confirmed that the Microsoft Store component isn’t the cause of this problem, it doesn’t necessarily follow that you aren’t also dealing with system file corruption.

Another reason you might anticipate dealing with this problem is a broken Windows-native dependency that Microsoft Store is unable to use.

Since there are numerous potential offenders who could be the root of this issue, we advise running SFC (System File Checker) and DISM, two built-in repair utilities (Deployment Image Servicing and Management).

We would begin by doing a straightforward SFC scan from an elevated CMD prompt.

Deploy an SFC scan

You won’t need to have an Internet connection to use this software. Each corrupted system file element that is discovered will be swapped out with a clean counterpart kept in a local folder.

When the SFC scan is finished, restart your computer and run a DISM scan the following time it boots.

Deploy a DISM scan

Make sure you have a solid Internet connection before beginning this scan. This is necessary because DISM uses a piece of Windows Update to obtain healthy files to swap out corrupted ones.

Once this operation is finished, try downloading a UWP app and see if the problem is now fixed. 

Move on to the procedure below that is listed next if the same kind of problem is still present.

10. Use System Restore

It turns out that a recent system modification could unintentionally result in a problem with the Store component. If you recently installed a new Windows Store update, this is very likely. Several people have used a previously saved system snapshot to circumvent this issue.

If you’ve tried everything else to undo a system change that is the cause of the issue when downloading UWP programs from the store, you can roll back your machine to a prior system restore point. This has assisted numerous folks in solving their issue.

Using Windows System Restore, you can return your machine to a prior state. This can be used to fix problems like malfunctioning systems.

Follow the steps below to fix your computer and get it back in working order:

  1. Press the Windows key + R to start the Run command.
  2. Type “rstrui” in the Run box and hit Enter to start the System Restore wizard.
    Open the System Restore utility
  3. On the following screen, choose a different restore point, then click the Next button.
  4. Select a restore point that was made before the time you detected high resource usage, then click Next once more.
    Open the System Restore utility
  5. Click Finish when the restoration procedure has started, then watch as your computer restarts.
  6. Restart Windows 11 to determine whether the issue has been resolved.

Go to the likely solution below if the same kind of issue is still present.

11. Perform a repair install or clean install

If none of the aforementioned techniques worked for you, you can infer that you have a faulty installation of Windows 11 that cannot be fixed using standard ways.

You can always choose to perform a clean installation, but bear in mind that doing so will result in the deletion of all personal information, games, apps, and documents currently present on the OS drive (unless you back up the data in advance).

Opting for a repair install (in-place repair) approach is preferable (if you want to save as much personal data as possible).

It should be noted that performing a repair installation will allow you to maintain all of the personal media, games, and programs that you currently have installed.

Download PC Repair Tool to quickly find & fix Windows errors automatically

If you receive a Try again later, Something happened on our end error message with error code 0x8019001F7, 0x80248014, etc. when trying to open the Windows Store app or a message Try the download again, when you download something using the Store in Windows 11/10, then this post may be able to help you.

Something happened on our end Microsoft Store error message [Fixed]

The other variations of such error messages could be:

  • Try that again, Something went wrong, The error code is 0x80248014 in case you need it
  • Try that again, Something went wrong, Waiting a bit might help, The error code is 0x8019001F7 in case you need it.
  • Something happened this app couldn’t be installed. Please try again. Error code: 0x80070005

1] Manually check for and install all Windows Updates

First and foremost make sure that you have installed all the Windows Updates for your Windows 11/10 operating system and that you have the latest version of the Windows Store on your computer.

You can do so via Settings > Windows Update & security settings > Windows Update. Click on Check for Updates to manually check, download and install the updates.

2] Temporarily disable VPN and security software

If you are using a VPN software, disable it and try. Try the same by temporarily disabling your security software and see if it helps.

3] Run Windows Store apps troubleshooter

You may also try the Windows Store apps troubleshooter.

4] Check Clock, Language and Region settings

Try again later Something happened on our end

Check & match your Clock, Language and Region settings in the Control Panel.

  • Is your date set correctly?
  • Is your Home Location set correctly?
  • Is your System Locale matching to your Region?
  • Is the Date format matching with your Language?

You will get these settings under Control panel > Region > Format, Location & User tabs.

5] Ensure that Microsoft Store Install Service is not disabled

Open Service Manager and ensure that Microsoft Store Install Service is set to Manual and is Running. If it is Disabled, set it to Manual and click on the Start button there.

This Service provides infrastructure support for the Microsoft Store. This service is started on demand and if disabled then installations will not function properly.

6] Run WSRESET, SFC & DISM

Other options to consider are using the WSreset.exe tool to reset the Windows Store cache, using System File Checker or using DISM to repair Windows image.

You may want to also see Something went wrong 0x803F8001 Windows Store error.

How do I fix Microsoft Store happened on our end?

If you get Something happened on our end error on Microsoft Store in Windows 11/10, you need to check if there are some problems with your internet connection. If you use a proxy or VPN, it is recommended to disable it temporarily. On the other hand, you can switch to another internet source or use the Windows Store Apps troubleshooter to get it fixed.

How do you fix try again later Something happened on our end?

As mentioned above, you need to find problems with your internet connection and resolve it as soon as possible. Microsoft Store displays such as error when your computer gets disconnected from the internet source in between an ongoing download. Apart from that, you can update your computer if you haven’t done that in a very long time.

Let us know if anything helped.

Ezoic

Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP (2016-2022). Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

Microsoft Store contains a respectable collection of different apps, software, and games that a lot of people buy on their Windows Computers. However, we have gotten some complaints from users that are getting the Microsoft Store something happened on our end, try again later error while trying to launch the store. In this post, we have taken it upon ourselves to provide you with some solutions, fixes, and workarounds to completely fix this issue on your computer.

microsoft store something happened on our end

Microsoft Store Error

What Causes the Microsoft Store Something happened on our End Error?

After going through some basic troubleshooting practices, we concluded that the following were some of the most prominent reasons behind this error.

  • Application Issue: Sometimes, the Microsoft Store application installed on your computer might have gotten glitched due to which you are running into this issue. Therefore, it is recommended to try and troubleshoot the application to see if there is any conflict with the application.
  • Corrupted System Files: In some cases, it might be possible that some important system files on your computer have been corrupted due to which you are running into this issue while trying to launch Microsoft Store.
  • Corrupted Cache: If the Microsoft Store cache has been corrupted, it will prevent the app from starting properly and you will get the “Something happened on our end. Try Again Later” error on your PC screen. Therefore, regenerating this cache might be a good idea if that is the case.
  • Glitched Services: Certain services are responsible for retrieving the Microsoft Store data from their website and if these services have been glitched, the Store won’t load properly and you will get the ‘Something happened on our end’ error while trying to load the app.
  • DNS Issue: It is possible that the DNS settings and the DNS record that you are using might have been improperly configured due to which the Microsoft Store Something happened on our end issue is being triggered.
  • Account Issue: In some situations, it is also possible that the user account that you are using on your computer might have been corrupted due to which this error is being shown on your screen. Therefore, it is recommended to try and change the user account to fix this issue.
  • Outdated OS: If you haven’t applied the latest operating system updates to your computer, you might run into this issue because the operating system has to be kept up to date in order to properly run the Microsoft Store on your computer.

Now that you have been made mostly familiar with the triggers behind this issue, we can finally move on towards fixing the something happened on our end error.

Before we start:

  1. First of all, reboot your computer and log in as an Administrator. Now open the Windows Store and try to sign out and then Sign In to your account.
  2. If the issue still persists, we recommend you to enter your correct “Date of Birth” in the Windows store settings.
  3. If the issue still persists, switch to a wired network by connecting your computer directly to the router using an Ethernet cable.
    Choose Ethernet Cable to fix microsoft store something happened on our end issue
    Choose Ethernet cable
  4. Some users have reported that they encountered this issue because of an unseated RAM stick. So, reseat your RAM sticks into their slots properly.
  5. We also recommend you to connect to another network and see if you encounter the same issue.

Solution 1: Run the Windows Store Apps Troubleshooter

  1. Press “Win + I” keys simultaneously on the keyboard to open the “Settings” and navigate to the “Update and Security” option.
    Update and Security
    Click Update and Security
  2. Navigate to the “Troubleshoot” option from the left side and click on the “Run the troubleshooter” button associated with the “Windows Store Apps”.
    Run the troubleshooter to resolve microsoft store something happened on our end problem
    Run the troubleshooter
  3. When the troubleshooting process is completed, check whether you encounter the Microsoft store something happened on our end issue when you launch the windows store on your PC.

Solution 2: Reset Windows Store Application

  1. Click on the “Windows” icon located at the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type the “wsreset.exe” command and hit the “Enter” key to reset the MS Store immediately.
    Typing in "wsreset.exe"
    Typing in “wsreset.exe”
  3. Now patiently wait until the store is Reset and check whether the error has been resolved.

Solution 3: Check for corrupted system files

  1. Click on the “Search” button located on the taskbar and type in “cmd”.
  2. Right-click on the “Command Prompt” option and select “Run as administrator” from the pop-up menu.
    Run Command Prompt as administrator to fix microsoft store something happened on our end problem
    Run Command Prompt
  3. Type the following command in the prompt and hit the “Enter” key on the keyboard to execute it:
    sfc/scannow
    DISM /Online /Cleanup-Image /RestoreHealth
  4. After the successful execution of the above command, check whether the issue with the Microsoft Store has been resolved.

Solution 4: Clear the LocalCache Folder

  1. Press “Win + E” keys simultaneously on the keyboard to open the file explorer and navigate to the following location.
    C:UsersUsernameAppDataLocalPackagesMicrosoft.WindowsStore_8wekyb3d8bbwe
  2. Here, go to the “LocalCache “ folder and delete all the elements present in that folder.
    Clear the LocalCache Folder
    Clear the LocalCache Folder
  3. After removing everything from the LocalCache folder, reboot your computer and check whether the Microsoft Store is back to normal now.

Solution 5: Modify the format for Windows 10 language and location

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type “Control Panel” and hit the “Enter” key to open the control panel wizard.
    Typing in Control Panel
    Typing in Control Panel
  3. Now click on the “Change date, time, or number formats” located under the “Clock and Region” section.
    Change date, time, or number formats to rectify microsoft store something happened on our end problem
    Change date, time, or number formats
  4. Under the “Format” tab, select “Match Windows display language” from the drop-down list parallel to “Formats “.
    Match Windows display language
    Tweak Format
  5. Now navigate to the “Administrative” tab and click on the “Change system locale” button.
    Change system locale to fix microsoft store something happened on our end issue
    Change system locale
  6. Now select “English (United States)” from the drop-down list associated with “Current system locale”.
    Current system locale
    Current system locale
  7. Now press the “Win + I” keys simultaneously on the keyboard to open the “Settings” and navigate to the “Time and Language” option.
    Click on Time and Language
    Time and Language
  8. From the left pane, navigate to the “Time” tab and enable the toggle button, parallel to “Set time automatically” located on the right side of the screen.
    Set time automatically to resolve microsoft store something happened on our end issue
    Set Time Automatically

Solution 6: Restart Windows Update and Web Account Manager Services

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type “services.msc” and hit the “Enter” key to open the Services application.
    Typing in "services.msc"
    Typing in “services.msc”
  3. From the right-pane, double-click on the “Windows Update” service to open its properties.
    Windows Update
    Windows Update
  4. Now click on the “Stop” button to stop the service immediately.
    Stop Windows Update to fix microsoft store something happened on our end issue
    Stop Windows Update
  5. Choose “Automatic” from the drop-down list parallel to “Startup Type” and click on the “Start” button to restart the service.
    Start Windows Update
    Start Windows Update
  6. Now follow a similar procedure to restart the “Microsoft Store Install” and “Web Account Manager” services also.
  7. After restarting these services, check whether the Windows Store issue has been resolved.

Solution 7: Restart Windows Store Service

  1. Click on the “Search” button located on the taskbar and type in “cmd”.
  2. Right-click on the “Command Prompt” option and select “Run as administrator” from the pop-up menu.
    Run Command Prompt as administrator to fix microsoft store something happened on our end issue
    Run Command Prompt
  3. Type the following command in the prompt and hit the “Enter” key on the keyboard to restart Windows Store Service immediately.
    sc config WSService start= demand
  4. After the successful execution of the above command, most probably this would’ve been resolved.

Solution 8: Tweak ‘Buy and Download Xbox Live Setting’ Settings

  1. Launch your favorite browser and click here to open the Xbox settings on your browser.
  2. From the left pane, navigate to the “Privacy and online safety” tab and check the “Only Free” radio button located parallel to the “Buy and Download” option.
  3. After applying the changes, close the browser and proceed to check if you have successfully resolved the error.

Solution 9: Clean boot your PC

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type “msconfig” and hit the “Enter” key to open the system configuration wizard.
    Typing in "Msconfig"
    Typing in “Msconfig” Command
  3. Under the “Services” tab, check the box parallel to “Hide all Microsoft services” and then click on the “Disable all” button.
    Hide all Microsoft services to fix microsoft store something happened on our end issue
    Hide all Microsoft services
  4. Now proceed to the “Startup” tab and select the “Open the task manager” option.
    Open Task Manager
    Open Task Manager
  5. Now select all the startup services one by one and click on the “Disable” button.
    Disable all startup services to fix microsoft store something happened on our end issue
    Disable all startup services

Solution 10: Restore your PC

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run option
  2. In the run box, type “rstrui” command and hit the “Enter” key to open the system restore wizard.
    Typing in "rstrui" to resolve microsoft store something happened on our end problem
    Typing in “rstrui”
  3. In the system restore wizard, select a point that was created before you encountered this error message.
    Selecting the Restore Point
    Selecting the Restore Point
  4. Now click “Next” and then select “Finish” to immediately revert your system to an older stage.

Solution 11: Modify your DNS settings

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type “Control Panel” and hit the “Enter” key to open the control panel wizard.
    Typing in Control Panel
    Typing in Control Panel
  3. Now select “Small icons” from the “View by” drop-down list located on the top-right corner of the screen and select “Network and Sharing Center”.
    Network and Sharing Center
    Open Network and Sharing Center
  4. From the left pane, click on the “Change adapter settings” option.
    Change adapter settings
    Change adapter settings
  5. Now right-click on your active network and select “Properties” from the pop-up menu.
  6. Now check the box parallel to “Internet Protocol Version 4 (TCP/IPv4)” and then click on the “Properties” button.
    Internet Protocol Version 4 (TCP/IPv4)
    Internet Protocol Version 4 (TCP/IPv4)
  7. Now select the box labeled as “Use the following DNS server addresses” and type “208.67.222.222” and “208.67.220.220” in the text fields parallel to “Preferred DNS server box” and “Alternate DNS server” respectively.
    Use the following DNS server addresses
    Use the following DNS server addresses
  8. Now apply the changes and reboot your computer to see if you have successfully resolved the Microsoft store something happened on our end problem with the Windows Store.

Solution 12: Modify your connection type

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run Option
    Click on Run
  2. In the run box, type the “inetcpl.cpl” command and hit the “Enter” key to open the Internet properties.
    Typing "inetcpl.cpl"
    Typing “inetcpl.cpl” Command
  3. Under the “Advanced” tab, uncheck the boxes parallel to “Use SSL 3.0”, “Use TLS 1.0”, and “Use TLS 1.1”.
  4. After unchecking the above boxes, check the box parallel to “Use TLS 1.2” and apply the settings.
    modify connections
    Modify your connection type

Solution 13: Rename SoftwareDistribution folder

  1. Click on the “Search” button located on the taskbar and type in “cmd”.
  2. Right-click on the “Command Prompt” option and select “Run as administrator” from the pop-up menu.
    Run Command Prompt as administrator
    Run Command Prompt
  3. Type the following commands one by one in the command window and hit the “Enter” key on the keyboard to execute them:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    ren C:WindowsSystem32catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

Solution 14: Reset your Network

  1. Press “Win + I” keys simultaneously on the keyboard to open the “Settings” and navigate to the “Network and Internet” option.
    Network and Internet
    Choose Network and Internet
  2. From the left pane, navigate to the “Status” tab and select the “Network Reset” option from the bottom of the screen.
    Reset Network to fix microsoft store something happened on our end issue
    Clicking Network Reset
  3. Now click on the “Reset Now” button to reset your network immediately and see if the Windows Store is back to normal.
    Reset PC
    Reset PC

Solution 15: Use commands to fix this problem

  1. Click on the “Search” button located on the taskbar and type in “cmd”.
  2. Right-click on the “Command Prompt” option and select “Run as administrator” from the pop-up menu.
    Run Command Prompt as administrator
    Run Command Prompt
  3. Type the following commands one by one in the prompt and hit the “Enter” key on the keyboard to execute them:
    SC config wuauserv start= auto 
    SC config bits start= auto 
    SC config cryptsvc start= auto 
    SC config trustedinstaller start= auto

Solution 16: Disable third-party antivirus and VPN

Third-party antivirus applications, without any doubt, are very essential to keep your system safe from the traffic coming from the internet. Although they protect your PC from viruses and threats but, they might be the reason to block certain services and features of your windows computer. So, we recommend you to disable all the Antiviruses and VPNs installed on your computer and check if it resolves the issue.

Solution 17: Update Windows Store application

  1. Click on the “Windows” icon located on the taskbar and choose “Run” from the pop-up menu.
    Click on Run
    Click on Run Option
  2. In the run box, type “ms-windowsstore:” and hit the “Enter” key to reset the MS Store immediately.
    Typing in "ms-windows-store:" to fix microsoft store something happened on our end issue
    Typing in “ms-windows-store:”
  3. Click on the “Three-dot” icon located at the top-right corner of the screen and select “Downloads and Updates”.
    Downloads and Updates
    Downloads and Updates
  4. Now click on the “Get updates” button located on the top-right corner of the screen to download and install the latest version of the MS Windows Store.
    Get updates to fix microsoft store something happened on our end issue
    Install updates

Solution 18: Re-register Microsoft Store

  1. Click on the “Windows” icon located on the taskbar and choose “Windows Powershell (Admin)” from the pop-up menu.
    Windows Powershell (Admin)
    Windows Powershell (Admin)
  2. Type the following command in the prompt and hit the “Enter” key on the keyboard to execute it.
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
  3. After the successful execution of the above command, reboot your computer and see whether the microsoft store something happened on our end issue persists.

Solution 19: Create a new user Account

  1. Press “Win + I” keys simultaneously on the keyboard to open the system settings and navigate to the “Accounts” option.
    Clicking Accounts
    Clicking Accounts
  2. From the left pane, click on Family and other users” and choose “Add someone else to this PC” from the right side of the window.
    Add someone else to this PC to resolve microsoft store something happened on our end issue
    Add someone else to this PC
  3. Now click on “I don’t have this person’s sign-in information” option.
    I don’t have this person’s sign-in information to fix microsoft store something happened on our end issue
    Click on Option
  4. Now choose “Add a user without a Microsoft account” option.
    Add a user without a Microsoft account to fix microsoft store something happened on our end issue
    Add a user
  5. Set the username and password of your own choice.
    Fill the credentials
    Fill the credentials
  6. Select the Change account type” and choose the Administrator” once the account is created.
  7. Now log into the newly created account and hopefully, the issue with the Windows Store would be resolved by now.

Solution 20: Check for Windows Updates

  1. Press “Win + I” keys simultaneously on the keyboard to open the “Settings” and navigate to “Update and Security”.
    Update and Security
    Clicking Update and Security
  2. Navigate to “Windows Update” from the left side and click on the “Check for Updates” button located on the right side of the window.
    Check for Updates
    Check for updates
  3. Now install the update if it is available and after updating the windows, hopefully, you would’ve resolved the Microsoft store something happened on our end issue.

Workaround:

Numerous users have reported that they encountered this error because their Windows Store was having trouble creating a cache at the following location.

C:ProgramDataMicrosoftWindowsWindowsApps

So, they set the owner to “Administrator” and the permissions to “Administrator Full control” of the WindowsApps folder.

Hopefully, the error might have gone by now but if you need further assistance, contact here.

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